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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Great bank account for my 1 person company

5
Great bank account for my 1 person company. My needs are quite simple and the free tier is perfect, especially with access to free agent. Reviewed on: 26th March 2026
Tim Greenhalgh's avatar
Tim Greenhalgh

3 years of great service

5
I've been with Mettle for 3 years and the very start of my business. The app is so easy to use, and the link with FreeAgent to categorise and track my income and expenses keeps me on track for my HMRC return. When I've had a small issue, the team are helpful, easy to talk to and soon get everything sorted out. I've recommended Mettle to several friends too and they all say the same. Reviewed on: 26th March 2026
Fleur's avatar
Fleur

Very secure and seamless smoith app and web experience.

5
Very secure and seamless smoith app and web experience. Reviewed on: 26th March 2026
Mike's avatar
Mike

Does the job

4
Ok, better now it is a real account as previous incarnation lacked functionality. I also had to close that account when the type changed rather than keeping the same details, causing inconvenience and payment delays. Reviewed on: 26th March 2026
Keely Timms's avatar
Keely Timms

Safe and qucik transfer to other banks.

5
Safe and qucik transfer to other banks. Reviewed on: 26th March 2026
Mallikarjuna N's avatar
Mallikarjuna N

Simple to use - nothing negative to say

5
Simple to use app, easy to manage cash flow and excellent connection with accounting software. Reviewed on: 26th March 2026
Claire R's avatar
Claire R

Easy, simple, straightforward experience.

5
Easy, simple, straightforward experience. Reviewed on: 26th March 2026
Alex H's avatar
Alex H

Ive found the Mettle app very easy to use for all my...

5
Ive found the Mettle app very easy to use for all my business needs and banking processes. On the one time I contacted customer services I received a timely response and resolution so Im a happy customer. Reviewed on: 26th March 2026
Claire E's avatar
Claire E

As a small business I want a fuss free app

5
As a small business I want a fuss free easy view of my finances. Mettle links to my accounting app which makes transactions link automatically . I love the pots so that I can ringfence tax and have an accurate view of my cash flow. It’s a real bonus that I can have a savings pot receiving interest. Reviewed on: 26th March 2026
Sue T's avatar
Sue T

Excellent and Easy to Use App!

5
Excellent app, allows you to organise transactions and recipes accordingly. You can easily connect invoices to incoming payments and by being able to categorise your transactions makes it extremely useful for your accountant! Reviewed on: 26th March 2026
Lauren R's avatar
Lauren R

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