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Mettle by NatWest: Business Banking reviews

4.93
Based on 4,581 reviews, last reviewed 5th May 2026
448% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4581)

Very secure and seamless smoith app and web experience.

5
Very secure and seamless smoith app and web experience. Reviewed on: 26th March 2026

Does the job

4
Ok, better now it is a real account as previous incarnation lacked functionality. I also had to close that account when the type changed rather than keeping the same details, causing inconvenience and payment delays. Reviewed on: 26th March 2026

Safe and qucik transfer to other banks.

5
Safe and qucik transfer to other banks. Reviewed on: 26th March 2026

Simple to use - nothing negative to say

5
Simple to use app, easy to manage cash flow and excellent connection with accounting software. Reviewed on: 26th March 2026

Easy, simple, straightforward experience.

5
Easy, simple, straightforward experience. Reviewed on: 26th March 2026

Ive found the Mettle app very easy to use for all my...

5
Ive found the Mettle app very easy to use for all my business needs and banking processes. On the one time I contacted customer services I received a timely response and resolution so Im a happy customer. Reviewed on: 26th March 2026

As a small business I want a fuss free app

5
As a small business I want a fuss free easy view of my finances. Mettle links to my accounting app which makes transactions link automatically . I love the pots so that I can ringfence tax and have an accurate view of my cash flow. It’s a real bonus that I can have a savings pot receiving interest. Reviewed on: 26th March 2026

Excellent and Easy to Use App!

5
Excellent app, allows you to organise transactions and recipes accordingly. You can easily connect invoices to incoming payments and by being able to categorise your transactions makes it extremely useful for your accountant! Reviewed on: 26th March 2026

Separating business from pleasure

4
I have a mettle account to keep my business money separate to my personal accounts. It does everything that I need it to. I'm hopeful that, when the time comes to do my first tax return, it will make the process straightforward Reviewed on: 26th March 2026

Mettle is the perfect account for my side Hustle.

5
Mettle is the perfect account for my side Hustle. The app is easy to use and the integration with Free Agent makes managing my money and taxes easy. Reviewed on: 26th March 2026

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