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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Effective Banking

5
The account enables me to effectively track income and expenses, supporting the efficient management of daily business activities without adding unnecessary stress. Reviewed on: 26th March 2026
Sam Are's avatar
Sam Are

Mettle Review

4
Very good service, when required assistance staff helpful. Reviewed on: 26th March 2026
Alexandra F's avatar
Alexandra F

Excellent business banking service

5
Excellent business banking service, wish I had switched years ago. Reviewed on: 26th March 2026
Simon W's avatar
Simon W

Easy, intuitive, and highly responsive!

5
I have never been good with money, and starting a new business was a little frightening. I had no idea how I might cope. Mettle allayed all those fears and made the entire process of bookkeeping a breeze. Invoicing, statements...all of it really easy to use and intuitive. Customer support is outstanding and highly responsive - very imortant when you're running a business! Reviewed on: 26th March 2026
David C's avatar
David C

Always been excellent service, I recommend to all my...

5
Always been excellent service, I recommend to all my clients as I find Mettle tobe efficient and cost effective Reviewed on: 26th March 2026
Mandy W's avatar
Mandy W

It's a really simple app and website to use.

5
It's a really simple app and website to use. I was recommended it by a friend and I really like to use it. I like that I can easily access my account from anywhere and that I can always speak to someone on the chat service for help and support. Reviewed on: 26th March 2026
Adam K's avatar
Adam K

I tried 4 other business banks. Mettle wins hands down.

5
I tried 4 other business banks. Mettle wins hands down on every measure. Safe, easy. and very accessable customer service. The free link to FreeAgent accounting is the deal breaker on top of an excellent service. Reviewed on: 26th March 2026
Balance Consulting's avatar
Balance Consulting

Mettle Bank - Ideal for Start-Ups and Small Businesses

5
Mettle has proved an excellent choice for my business. The app is well-designed and straightforward to use, and the link to FreeAgent - my accounting software - works seamlessly. Reviewed on: 26th March 2026
Ken's avatar
Ken

Makes book keeping a doddle

5
It's so straight forward and makes being self-employed a doddle Reviewed on: 26th March 2026
Sally P's avatar
Sally P

First time working for myself - Mettle has made bank...

5
First time working for myself - Mettle has made banking much easier and more enjoable than I expected! Reviewed on: 26th March 2026
Matt S's avatar
Matt S

Review Mettle by NatWest: Business banking now

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