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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

I had a tricky set up due to my email address for th...

5
I had a tricky set up due to my email address for they were really helpful and managed to sort it all out. Reviewed on: 26th March 2026
Gemma S's avatar
Gemma S

First rate

5
First rate and great value - everything a small business requires and the support to back it up. Reviewed on: 26th March 2026
Paul E's avatar
Paul E

Mettle works for everyone

5
Good communication, easy to use app Reviewed on: 26th March 2026
Emma's avatar
Emma

Great bank

5
Great bank, simple and easy to use. Reviewed on: 26th March 2026
Cheryl W's avatar
Cheryl W

A great way to manage my sole trader business.

5
A great way to manage my sole trader business. Its integration with freeagent helps me manage my invoices and money itself. Reviewed on: 26th March 2026
Richard @ Lazerray's avatar
Richard @ Lazerray

Very straightforward and simple

5
Very straightforward, great to have access to the FreeAgent software and makes business banking and book-keeping simple. Reviewed on: 26th March 2026
Matt S's avatar
Matt S

Using a mettle business banking is super easy, the a...

5
Using a mettle business banking is super easy, the app provides all that a small business might need. The no charge account for small businesses is very helpful to have one less thing to worry about. Sending payments to your subcontractors eyc is also straight forward. I found using categories for each transaction very helpful too. Reviewed on: 26th March 2026
Patrycja B's avatar
Patrycja B

Very User friendly and easy to Navigate.

5
Simple to use and easy to navigate, very user friendly, and perfectly set up for business arrangements making it easier to run efficiently. Reviewed on: 26th March 2026
Alexander M's avatar
Alexander M

On tDoes what its supposed to do

5
On the times I've needed to speak to a human..... its never been an issue Reviewed on: 26th March 2026
Scott W's avatar
Scott W

Smooth, slick banking with an excellent digital inte...

5
Smooth, slick banking with an excellent digital interface. Reviewed on: 26th March 2026
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Handlebars_moustache

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