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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,581 reviews, last reviewed 5th May 2026
468% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4581)

Excellent business banking service

5
Excellent business banking service, wish I had switched years ago. Reviewed on: 26th March 2026
Simon W's avatar
Simon W

Easy, intuitive, and highly responsive!

5
I have never been good with money, and starting a new business was a little frightening. I had no idea how I might cope. Mettle allayed all those fears and made the entire process of bookkeeping a breeze. Invoicing, statements...all of it really easy to use and intuitive. Customer support is outstanding and highly responsive - very imortant when you're running a business! Reviewed on: 26th March 2026
David C's avatar
David C

Always been excellent service, I recommend to all my...

5
Always been excellent service, I recommend to all my clients as I find Mettle tobe efficient and cost effective Reviewed on: 26th March 2026
Mandy W's avatar
Mandy W

It's a really simple app and website to use.

5
It's a really simple app and website to use. I was recommended it by a friend and I really like to use it. I like that I can easily access my account from anywhere and that I can always speak to someone on the chat service for help and support. Reviewed on: 26th March 2026
Adam K's avatar
Adam K

I tried 4 other business banks. Mettle wins hands down.

5
I tried 4 other business banks. Mettle wins hands down on every measure. Safe, easy. and very accessable customer service. The free link to FreeAgent accounting is the deal breaker on top of an excellent service. Reviewed on: 26th March 2026
Balance Consulting's avatar
Balance Consulting

Mettle Bank - Ideal for Start-Ups and Small Businesses

5
Mettle has proved an excellent choice for my business. The app is well-designed and straightforward to use, and the link to FreeAgent - my accounting software - works seamlessly. Reviewed on: 26th March 2026
Ken's avatar
Ken

Makes book keeping a doddle

5
It's so straight forward and makes being self-employed a doddle Reviewed on: 26th March 2026
Sally P's avatar
Sally P

First time working for myself - Mettle has made bank...

5
First time working for myself - Mettle has made banking much easier and more enjoable than I expected! Reviewed on: 26th March 2026
Matt S's avatar
Matt S

Great bank account for my 1 person company

5
Great bank account for my 1 person company. My needs are quite simple and the free tier is perfect, especially with access to free agent. Reviewed on: 26th March 2026
Tim Greenhalgh's avatar
Tim Greenhalgh

3 years of great service

5
I've been with Mettle for 3 years and the very start of my business. The app is so easy to use, and the link with FreeAgent to categorise and track my income and expenses keeps me on track for my HMRC return. When I've had a small issue, the team are helpful, easy to talk to and soon get everything sorted out. I've recommended Mettle to several friends too and they all say the same. Reviewed on: 26th March 2026
Fleur's avatar
Fleur

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