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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

A basic business current account with a major benefi...

5
A basic business current account with a major benefit of Freeagent making it a great package for a small business Reviewed on: 25th March 2026
Julie T's avatar
Julie T

Outstanding service

5
Outstanding customer service any queries any problems dealt with straightaway? Reviewed on: 25th March 2026
Derek d's avatar
Derek d

Easy to yse app, helpful info updates via the chat a...

5
Easy to yse app, helpful info updates via the chat and very pleased with the security of my accounr. Reviewed on: 25th March 2026
GDM's avatar
GDM

Love using Mettle for my business banking.

5
Love using Mettle for my business banking. Great flexibility, great service. The best of the lot. Reviewed on: 25th March 2026
Paul Fischer's avatar
Paul Fischer

Responsive app

5
Responsive app, reliable and straightforward. Would love some ways to save money be introduced and more ideas coming up but can’t fault this app Reviewed on: 25th March 2026
lewisalbum@googlemail.com's avatar
[email protected]

Great on line bank

5
I find the app very easy to use and so far have no issues with the service at all Reviewed on: 25th March 2026
Julie P's avatar
Julie P

Straightforward to use.

5
Straightforward to use. Excellent customer service. I was new to running a business and Mettle provided everything I needed. Reviewed on: 25th March 2026
Carole H's avatar
Carole H

A dream service for freelancers

5
As someone newly self-employed, I have found Mettle absolutely invaluable, making everything incredibly easy. It's brilliant being able to generate a professional invoice in minutes on your phone, and the categorising of transactions makes it super-easy to feed everything into annual accounts. The free add-on of FreeAgent is a boon, too. I love Mettle, and am so grateful that it's made running my own business such a doddle. I recommend it to every freelancer! Reviewed on: 25th March 2026
Alison B's avatar
Alison B

Simple, straightforward and responsive ago

5
I became a foster carer a year ago and needed a way to manage my earnings and prepare for tax etc . This is a fantastic app - simple straight forward and responsive Reviewed on: 25th March 2026
Jo M's avatar
Jo M

Marvellous Mettle is a Must!

5
I have found the process of setting up a bank account pretty seamless. I love the interface of the app - both the aesthetics and the ease of the interface. I have already recommended a friend and my partner and both have made applications to open accounts. When I needed help, found it easy to access and helpful. Reviewed on: 25th March 2026
Tanya 's avatar
Tanya

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