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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Brilliant helpful and reliable!

5
Brilliant helpful and reliable bank Reviewed on: 25th March 2026
Trayana M's avatar
Trayana M

Very convenient and website is user-friendly.

5
Very convenient and website is user-friendly. Customer service is superb. Never had ang problems dealing with them. Reviewed on: 25th March 2026
MO's avatar
MO

Mettle was quick and easy to set up and easy to main...

5
Mettle was quick and easy to set up and easy to maintain. I find the seperate 'pots' helpful for saving, especially for tax. Invoices are easy to create and share with customers. Reviewed on: 25th March 2026
Jennifer T's avatar
Jennifer T

App is fantastic.

5
App is fantastic. Really intuitive and simple to use. Overall, very happy customer. Reviewed on: 25th March 2026
Arbie W's avatar
Arbie W

Mettle Review

5
Easy to use, good customer service. Reviewed on: 25th March 2026
Alexandra L's avatar
Alexandra L

Been a good business account so far

5
Been a good business account so far Reviewed on: 25th March 2026
Andy 's avatar
Andy

I love Mettle.

5
I love Mettle. So easy to use. Instant actions eg paying bills. I enjoy the automatic saving for example an invoice in is paid and I can set say 30% of all credits to the savings pot. Thus is my tax pot so I do not worry about having sufficient monies for corporation tax. Also being able to code all outgoings helps with analysing where the company money is spent. Thank you Mettle. Reviewed on: 25th March 2026
John S's avatar
John S

I found the whole experience of banking with Mettle...

5
I found the whole experience of banking with Mettle to be really simple and intuitive. Mettle was recommended to me because of the access to ‘free agent’ bookkeeping software and I'm so glad I opened a business account with them. Reviewed on: 25th March 2026
Kate M's avatar
Kate M

Easy to check, withdraw and credit, with Great all r...

5
Easy to check, withdraw and credit, with Great all round service Reviewed on: 25th March 2026
Mike D's avatar
Mike D

Great all round service!

5
Super simple app to use, and where challenges arise, help is readily available, friendly and always in really great time. I have never been left hanging for long without a solution for anything. Reviewed on: 25th March 2026
Sarah D's avatar
Sarah D

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