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Mettle by NatWest: Business Banking reviews

4.93
Based on 4,581 reviews, last reviewed 5th May 2026
448% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4581)

Mettle have made banking easier for my small business.

5
Mettle have made banking easier for my small business. Reviewed on: 25th March 2026

Helpful informed staff and easy to navigate app and...

5
Helpful informed staff and easy to navigate app and Web page. Safe and secure and always kept informed about different products and any security issues. Reviewed on: 25th March 2026

All good apart from the fact you can’t pay in...

3
All good apart from the fact you can’t pay in cheques Reviewed on: 25th March 2026

Mettle Business Banking

5
Mettle is an easy to use app, comes with the added benefits of interest on the savings pot and MTD software to support businesses through the HMRC changes. Reviewed on: 25th March 2026

Mettle for your money

5
Easy to set up, advice and tips always readily available Reviewed on: 25th March 2026

Mettle have been very helpful setting up my new self...

5
Mettle have been very helpful setting up my new self employed business. Making the process very easy and I’ve felt supported throughout the entire process. Reviewed on: 25th March 2026

Simple to setup & keep track of cash flows

5
Simple to setup, keep track of cash flows and integrate with apps like FreeAgent, would definitely recommend for small business owners due to low costs and ease use. Only drawback is that payments are limited to be from UK only, but this is rarely an issue for my circumstances. Reviewed on: 25th March 2026

I couldn't manage without Mettle

5
As a sole trader, using Mettle has made managing my accounts so straightforward and easy. I've been able to manage my own self assessment tax returns without paying someone else to do it because the Mettle app helps me to tag transactions, automatically save into a tax pot as I go along and enables me to keep records of receipts. It's been outstanding considering it's free! Reviewed on: 25th March 2026

Quick, easy and cost effective, customer service hel...

5
Quick, easy and cost effective, customer service helpful and informative Reviewed on: 25th March 2026

Mettle is so easy to use.

5
Mettle is so easy to use. I have not experienced any difficulties to date. Reviewed on: 25th March 2026

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