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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,581 reviews, last reviewed 5th May 2026
448% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4581)

Good easy service hassle free good mobile apt

5
Good easy service hassle free good mobile apt Reviewed on: 25th March 2026
Edward R's avatar
Edward R

Very impressed how easy everything works.

5
Setting up a business account was super easy and working with the App and FreeAgent is seamless. My business finances are not complicated, so it is great to find there is no headache involved in managing them. So far I‘ve found everything quite intuitive. Reviewed on: 25th March 2026
AJD's avatar
AJD

Customer Service

3
I didn’t enjoy speaking to the customer service. Reviewed on: 25th March 2026
Zain's avatar
Zain

Mettle is a great app and card for first time business

5
The mettle app is very user friendly and intuitive. Since I’ve gotten onboarded with it first my first company, i haven’t had any issues in using it. The in app chat is great for quick questions, and the mettle staff is very responsive! Reviewed on: 25th March 2026
Teodora S's avatar
Teodora S

It's a good service overall and in app support is gr...

4
It's a good service overall and in app support is great, but it would be good if I could set up some better automated cash management actions Reviewed on: 25th March 2026
Mike P's avatar
Mike P

This is a bank that understands small business and h...

5
This is a bank that understands small business and has never caused me any issues. They changed their products some time ago but the transition from one to the other was seamless. The fact that it also links for free with FreeAgent is a god send. Reviewed on: 25th March 2026
Jez S's avatar
Jez S

Very good assistance and helpful service

5
Very helpful and good assistance Reviewed on: 25th March 2026
Daniel wheal's avatar
Daniel wheal

Mettle is Simple & Functional

5
Everything I need is available in a user-friendly format. Reviewed on: 25th March 2026
Joshqun's avatar
Joshqun

Free business banking with linked Freeagent Accounti...

5
Free business banking with linked Freeagent Accounting package Reviewed on: 25th March 2026
Kevin W's avatar
Kevin W

I've never had a problem

5
Mettle has always been easy to deal with. From set up to first transaction, I've never had a problem. I've found that Mettle keep me informed of changes and things I need to know, but are never intrusive. I would highly recommend them. Reviewed on: 25th March 2026
Sarah D's avatar
Sarah D

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