Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4593)

Quick, easy and cost effective, customer service hel...

5
Quick, easy and cost effective, customer service helpful and informative Reviewed on: 25th March 2026
Izabela R's avatar
Izabela R

Mettle is so easy to use.

5
Mettle is so easy to use. I have not experienced any difficulties to date. Reviewed on: 25th March 2026
Jill M's avatar
Jill M

Good easy service hassle free good mobile apt

5
Good easy service hassle free good mobile apt Reviewed on: 25th March 2026
Edward R's avatar
Edward R

Very impressed how easy everything works.

5
Setting up a business account was super easy and working with the App and FreeAgent is seamless. My business finances are not complicated, so it is great to find there is no headache involved in managing them. So far I‘ve found everything quite intuitive. Reviewed on: 25th March 2026
AJD's avatar
AJD

Customer Service

3
I didn’t enjoy speaking to the customer service. Reviewed on: 25th March 2026
Zain's avatar
Zain

Mettle is a great app and card for first time business

5
The mettle app is very user friendly and intuitive. Since I’ve gotten onboarded with it first my first company, i haven’t had any issues in using it. The in app chat is great for quick questions, and the mettle staff is very responsive! Reviewed on: 25th March 2026
Teodora S's avatar
Teodora S

It's a good service overall and in app support is gr...

4
It's a good service overall and in app support is great, but it would be good if I could set up some better automated cash management actions Reviewed on: 25th March 2026
Mike P's avatar
Mike P

This is a bank that understands small business and h...

5
This is a bank that understands small business and has never caused me any issues. They changed their products some time ago but the transition from one to the other was seamless. The fact that it also links for free with FreeAgent is a god send. Reviewed on: 25th March 2026
Jez S's avatar
Jez S

Very good assistance and helpful service

5
Very helpful and good assistance Reviewed on: 25th March 2026
Daniel wheal's avatar
Daniel wheal

Mettle is Simple & Functional

5
Everything I need is available in a user-friendly format. Reviewed on: 25th March 2026
Joshqun's avatar
Joshqun

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill