Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4591)

Good easy service hassle free good mobile apt

5
Good easy service hassle free good mobile apt Reviewed on: 25th March 2026
Edward R's avatar
Edward R

Very impressed how easy everything works.

5
Setting up a business account was super easy and working with the App and FreeAgent is seamless. My business finances are not complicated, so it is great to find there is no headache involved in managing them. So far I‘ve found everything quite intuitive. Reviewed on: 25th March 2026
AJD's avatar
AJD

Customer Service

3
I didn’t enjoy speaking to the customer service. Reviewed on: 25th March 2026
Zain's avatar
Zain

Mettle is a great app and card for first time business

5
The mettle app is very user friendly and intuitive. Since I’ve gotten onboarded with it first my first company, i haven’t had any issues in using it. The in app chat is great for quick questions, and the mettle staff is very responsive! Reviewed on: 25th March 2026
Teodora S's avatar
Teodora S

It's a good service overall and in app support is gr...

4
It's a good service overall and in app support is great, but it would be good if I could set up some better automated cash management actions Reviewed on: 25th March 2026
Mike P's avatar
Mike P

This is a bank that understands small business and h...

5
This is a bank that understands small business and has never caused me any issues. They changed their products some time ago but the transition from one to the other was seamless. The fact that it also links for free with FreeAgent is a god send. Reviewed on: 25th March 2026
Jez S's avatar
Jez S

Very good assistance and helpful service

5
Very helpful and good assistance Reviewed on: 25th March 2026
Daniel wheal's avatar
Daniel wheal

Mettle is Simple & Functional

5
Everything I need is available in a user-friendly format. Reviewed on: 25th March 2026
Joshqun's avatar
Joshqun

Free business banking with linked Freeagent Accounti...

5
Free business banking with linked Freeagent Accounting package Reviewed on: 25th March 2026
Kevin W's avatar
Kevin W

I've never had a problem

5
Mettle has always been easy to deal with. From set up to first transaction, I've never had a problem. I've found that Mettle keep me informed of changes and things I need to know, but are never intrusive. I would highly recommend them. Reviewed on: 25th March 2026
Sarah D's avatar
Sarah D

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill