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Mettle by NatWest: Business Banking reviews

4.93
Based on 4,581 reviews, last reviewed 5th May 2026
448% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4581)

Can’t compare to others but very good so far

5
Can’t compare to others but very good so far Reviewed on: 25th March 2026

Great app.

5
Great app. Useful tools for invoicing and allocating receipts to payments. Free banking. Reviewed on: 25th March 2026

I’ve found Mettle to be an excellent banking option...

5
I’ve found Mettle to be an excellent banking option for managing day-to-day finances. The app is very straightforward and easy to use, which makes handling transactions quick and stress-free. Everything is clearly laid out, so I can move money, check balances, and keep track of spending without any confusion. It also feels very trustworthy and reliable, which is essential when it comes to managing money. I’ve had no issues with security or performance, and everything runs smoothly. One of my favourite features is the ability to create separate pots for saving. This makes it much easier to organise finances and set money aside for different purposes, whether that’s bills, future plans, or general savings. Overall, Mettle provides all the features I need for simple, efficient banking, and I would happily recommend it to anyone looking for a practical and dependable account. Reviewed on: 25th March 2026

Highly Recommended

5
Been very good so far now I've been using mettle for over a year. I like the new easy access savings account which allows me to get interest on my business funds. Reviewed on: 25th March 2026

Fantastic banking app for a small business

5
Mettle is super easy to use. As a small business, I find the app quick and reliable for all my transactions. It's easy to keep track of income and outgoing and I would highly recommend. Reviewed on: 25th March 2026

I love that I get FreeAgent with Mettle account.

5
I love that I get FreeAgent with Mettle account. Reviewed on: 25th March 2026

Never had an issue in the 5 years I’ve banked with t...

5
Never had an issue in the 5 years I’ve banked with them. Reviewed on: 25th March 2026

Excellent business bank!

5
Straight forward, helpful free business banking! Excellent! Reviewed on: 25th March 2026

A really smooth and reliable business banking

5
I’ve been using Mettle for my business banking and it’s been a really solid experience. Setting everything up was straightforward, and the app makes day‑to‑day stuff like payments and tracking expenses really easy. I also like how clean and simple the layout is — I don’t have to dig around to find what I need. Customer support has been helpful the few times I had questions, and things like built-in tools save me a good bit of time. Overall, it’s taken a lot of stress out of managing my business finances, which is exactly what I wanted. Reviewed on: 25th March 2026

An account with additional benefits

4
Access to FreeAgent has been hugely helpful with the new MTD. I also love the pots. Helps to set money aside. Reviewed on: 25th March 2026

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