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Mettle by NatWest: Business banking reviews

4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Great for small business users

5
The account is easy to use and great for small businesses Reviewed on: 25th March 2026

Flawless experience, no issues at all , good integra...

5
Flawless experience, no issues at all , good integration with FreeAgent Reviewed on: 25th March 2026

Can’t compare to others but very good so far

5
Can’t compare to others but very good so far Reviewed on: 25th March 2026

Great app.

5
Great app. Useful tools for invoicing and allocating receipts to payments. Free banking. Reviewed on: 25th March 2026

I’ve found Mettle to be an excellent banking option...

5
I’ve found Mettle to be an excellent banking option for managing day-to-day finances. The app is very straightforward and easy to use, which makes handling transactions quick and stress-free. Everything is clearly laid out, so I can move money, check balances, and keep track of spending without any confusion. It also feels very trustworthy and reliable, which is essential when it comes to managing money. I’ve had no issues with security or performance, and everything runs smoothly. One of my favourite features is the ability to create separate pots for saving. This makes it much easier to organise finances and set money aside for different purposes, whether that’s bills, future plans, or general savings. Overall, Mettle provides all the features I need for simple, efficient banking, and I would happily recommend it to anyone looking for a practical and dependable account. Reviewed on: 25th March 2026

Highly Recommended

5
Been very good so far now I've been using mettle for over a year. I like the new easy access savings account which allows me to get interest on my business funds. Reviewed on: 25th March 2026

Fantastic banking app for a small business

5
Mettle is super easy to use. As a small business, I find the app quick and reliable for all my transactions. It's easy to keep track of income and outgoing and I would highly recommend. Reviewed on: 25th March 2026

I love that I get FreeAgent with Mettle account.

5
I love that I get FreeAgent with Mettle account. Reviewed on: 25th March 2026

Never had an issue in the 5 years I’ve banked with t...

5
Never had an issue in the 5 years I’ve banked with them. Reviewed on: 25th March 2026

Excellent business bank!

5
Straight forward, helpful free business banking! Excellent! Reviewed on: 25th March 2026

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