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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

A really smooth and reliable business banking

5
I’ve been using Mettle for my business banking and it’s been a really solid experience. Setting everything up was straightforward, and the app makes day‑to‑day stuff like payments and tracking expenses really easy. I also like how clean and simple the layout is — I don’t have to dig around to find what I need. Customer support has been helpful the few times I had questions, and things like built-in tools save me a good bit of time. Overall, it’s taken a lot of stress out of managing my business finances, which is exactly what I wanted. Reviewed on: 25th March 2026
Aziz K's avatar
Aziz K

An account with additional benefits

4
Access to FreeAgent has been hugely helpful with the new MTD. I also love the pots. Helps to set money aside. Reviewed on: 25th March 2026
Stephen C's avatar
Stephen C

Efficient easy banking for my small sole trader coun...

5
Efficient easy banking for my small sole trader counselling business. Reviewed on: 25th March 2026
Kir 's avatar
Kir

Mettle good points

5
Easy to navigate, good security measures, fast response to any issues Reviewed on: 25th March 2026
Jason 's avatar
Jason

I really like Mettle.

5
I really like Mettle. It's a great banking app and I can easiliy navigate around the system. Reviewed on: 25th March 2026
Bonnie's avatar
Bonnie

Easy to use app, always helpful and quick to respond...

5
Easy to use app, always helpful and quick to respond on the chat box. Reviewed on: 25th March 2026
Sharon T's avatar
Sharon T

Go-to bank for any small business owner.

5
Having recently joined Mettle after setting up my own (small) business, I was recommended to use Mettle as my account. I'm so glad I did. It is really easy to use, whether using the App or the online version, setting up invoicing, payments, and clients is really easy. The layout and format is simple to navigate so it's clear where to go to take action, and I love the link to FreeAgent, which is a game changer for a small business like mine. Mettle looks and feels like a small personal bank, but with a great infrastructure behind it. Reviewed on: 25th March 2026
KMcK's avatar
KMcK

Love it for my small business, it makes invoicing an...

5
Love it for my small business, it makes invoicing and saving really easy! Reviewed on: 25th March 2026
Lisa W's avatar
Lisa W

A product that really supports fledgling business

5
Fabulous product that really supports fledgling business. Full functional and comprehensive offering that really hits the needs of a start-up. Reviewed on: 25th March 2026
Lewin A's avatar
Lewin A

Fabulous experience

5
Always has someone at the ready to help with whatever is needed. Such good customer service. Very easy to use the app and much better fees than anywhere else Reviewed on: 25th March 2026
Aimee W's avatar
Aimee W

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