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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

great for small Businesses !

5
Fantastic online banking service that integrates with Freeagent to help the move to Digital Taxation and reduction of paperwork using the banking integration & invoicing. App and online services work extremely well. Reviewed on: 25th March 2026
Postbridge Network Solutions's avatar
Postbridge Network Solutions

It is a fantastic service for my small business, sim...

5
It is a fantastic service for my small business, simple to use and my clients find it incredibly easy and I feel relaxed to know that Mettle is my bank because I know they are incredibly reliable and my money isn't going anywhere! Reviewed on: 25th March 2026
Adam Jones's avatar
Adam Jones

A simple-to-use essential for a self-employed newbie.

5
Easy to set up as a newly self-employed person. Pots make setting aside tax and savings foolproof. Invoicing is simple and makes it easy to keep track. Access to info via the chat gives reassuring backup, although rarely needed as the system is clear and easy to operate. Reviewed on: 25th March 2026
Self employed newbie's avatar
Self employed newbie

I am a sole trader who likes to focus on my practice...

5
I am a sole trader who likes to focus on my practice rather than worry about managing finances. Finances are not one of my strengths, I often experience dealing with financial administration stressful. METTLE is simple to use, has the numbers clearly displayed and has broken down inputs and outputs in a way that feels user friendly and helpful. I feel more confident about managing my business on my own which is so empowering. Reviewed on: 25th March 2026
Cath V's avatar
Cath V

I have used Mettle for nearly 3 years.

5
I have used Mettle for nearly 3 years. I am particularly impressed with their customer service, their automated savings, and integration with FreeAgent. It is a great starting point for new business', but I would like to see higher interest rates as the economy improves Reviewed on: 25th March 2026
Nicole L's avatar
Nicole L

good but do not accept international payments

4
good but do not accept international payments Reviewed on: 25th March 2026
John F's avatar
John F

Easy to use.

5
Every part of the banking app is easy to use, from uploading your logo to creating an sending invoices. Reviewed on: 25th March 2026
Menachem K's avatar
Menachem K

I have been using Mettle for over 2years now and it...

5
I have been using Mettle for over 2years now and it has been great. Easy to use app. Great price. Suppprt is always available to sort problems should they arise. Reviewed on: 25th March 2026
Flossy Print's avatar
Flossy Print

No issues whatsoever since I started using them.

5
No issues whatsoever since I started using them. No fees, and no quibble with the small amounts I have with them. Reviewed on: 25th March 2026
DanB's avatar
DanB

A very easy and straight forward platform to use.

5
A very easy and straight forward platform to use. Excellent customer service as well Reviewed on: 25th March 2026
Mark Baker's avatar
Mark Baker

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