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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

It has been an easy to use banking experience, the a...

5
It has been an easy to use banking experience, the app is very easy to navigate and i can file my vat and taxes through freeagent Reviewed on: 25th March 2026
Neto O's avatar
Neto O

Mettle has worked well for me.

5
Mettle has worked well for me. It is compatible with my accounting software which is great, simple to use and the app is very quick and visually clear. Reviewed on: 25th March 2026
Mark's avatar
Mark

Straight forward and easy to use App that allows me...

5
Straight forward and easy to use App that allows me to carry out business transactions without a fuss. Reviewed on: 25th March 2026
ZW's avatar
ZW

BEST OUT THERE

5
Great service form set up. Easy, reliable simple yet the app has some great features Reviewed on: 25th March 2026
Dale c's avatar
Dale c

Brilliant business account for freelancer/sole trader.

5
Brilliant business account for freelancer/sole trader. The app is great and the pots are really useful. Having Freeagent included for free as well is another big bonus. Can't ask for more. Reviewed on: 25th March 2026
WF's avatar
WF

Straight forward to use, does everything I need

5
Straight forward to use, does everything I need Reviewed on: 25th March 2026
Alex B's avatar
Alex B

Easy to use and organised app.

5
Easy to use and organised app. I can easily also catagorise expenses and recommend it Reviewed on: 25th March 2026
B Diz's avatar
B Diz

Chat service very efficient and knowledgeable, mobil...

5
Chat service very efficient and knowledgeable, mobile app easy to navigate even for a 55 year old!! Easy to apply , would recommend a few tweaks on the invoicing template but overall excellent service Reviewed on: 25th March 2026
Mark R's avatar
Mark R

I’ve been really happy with my experience using Mett...

5
I’ve been really happy with my experience using Mettle for business banking. The application process was straightforward and easy to complete. The app itself is very user-friendly and simple to navigate. I recently had an issue logging in and contacted customer service — they responded very quickly and resolved the problem efficiently. Overall, excellent service. Reviewed on: 25th March 2026
Katherine E's avatar
Katherine E

Great, slick app that makes banking easy

5
Great, slick app that makes banking easy Reviewed on: 25th March 2026
AR's avatar
AR

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