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Monese: Money Account reviews

4.70
Based on 5,954 reviews, last reviewed 21st Aug 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025
Anonymous A's avatar
Anonymous A

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Cant even do payments/ never received the card

1
Im very disappointed in Monese! I need to do payments but they’re not lettting me. Reason why is because I wont receive a SMS confirmation/code, meanwhile my number is correct! I cant even transfer the money back to my other account! Now they go’n charge me monthly for something I CANT EVEN USE! They said It will take weeks/ months to solve the problem. (im not the only customer) plus I never received the card! Reviewed on: 28th October 2017
Reply from Monese Hi there - really sorry to hear you've been having issues with using your account! We aren't quite sure what has happened here, but if you give our support team a call (monese.com/contact) they'll happily revisit this and try to help you get to the bottom of it. We wouldn't charge you if you can't use your account! Response date: 9th February 2018
Monese
Monese

Pretty cool app

5
I have complete control of my app with very little need to ever speak to anyone about it Reviewed on: 7th February 2020

Fantastic way to save

5
Sincebeing a member ive realized that with help from monese i can save Reviewed on: 7th February 2020

Monese

4
It is good bank account for students and we can deposit money without any charges Reviewed on: 7th February 2020

Good Monese bank

5
I like this bank because you can save money and it tells you what get taken out and comes in and it’s a good on line banking Reviewed on: 7th February 2020

Looks fabulous and working great

5
Good card and great online service Reviewed on: 7th February 2020

Very nice

5
Very good........................... Reviewed on: 7th February 2020

Comfortable

5
It's very comfortable bank and ergonomical app!!! Reviewed on: 7th February 2020

Outstanding

5
Friendly helpful outstanding customer service Reviewed on: 7th February 2020

Great bank

5
Monese is a great bank, I like it because give me a possibility to have two different accounts with different currency (euro and pound) in one bank which is great for me due to the fact that I often travel to Portugal, it allows me to exchange from pounds to euro and vice versa with a great exchange rates comparing to other places. Also, the fact that the bank offers money for everyone who register with them using my personal code. It's easy and simple to use. Reviewed on: 7th February 2020

I have recommend Monese to my family who like me enjoy the benefits and the simplicity using Monese

5
What can I say the account is so easy to use the spot rates the ease of moving money from sterling back and for to euro and the great effortless customer service Reviewed on: 7th February 2020