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Monese: Money Account reviews

4.70
Based on 5,954 reviews, last reviewed 21st Aug 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025
Anonymous A's avatar
Anonymous A

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Cant even do payments/ never received the card

1
Im very disappointed in Monese! I need to do payments but they’re not lettting me. Reason why is because I wont receive a SMS confirmation/code, meanwhile my number is correct! I cant even transfer the money back to my other account! Now they go’n charge me monthly for something I CANT EVEN USE! They said It will take weeks/ months to solve the problem. (im not the only customer) plus I never received the card! Reviewed on: 28th October 2017
Reply from Monese Hi there - really sorry to hear you've been having issues with using your account! We aren't quite sure what has happened here, but if you give our support team a call (monese.com/contact) they'll happily revisit this and try to help you get to the bottom of it. We wouldn't charge you if you can't use your account! Response date: 9th February 2018
Monese
Monese

10 star Family so very good

5
Bast savers in uk I liked this bank Reviewed on: 7th February 2020

Great joint account feature

4
Perfect bank to setup a joint account without the strings attached of s major UK bank. Reviewed on: 7th February 2020

Never used

3
Backup account. Still never used it :D Reviewed on: 7th February 2020

Monese

5
Brilliant easy to use safe banking!! Reviewed on: 7th February 2020

great service so far

5
we both have single accounts and a joint account my husband works in eu as coach driver when we found out they do a eu account was perfect for us as we can put money in there for him to us abroad Reviewed on: 7th February 2020

Monese is amazing

5
Great app simple to use, great service Reviewed on: 7th February 2020

Simple and Easy to use

5
I have never had any problems with this application since opening my account in 2018. I would recommend it to anybody. Reviewed on: 7th February 2020

Clean and easy to use app

5
The sign up process is simple and straightforward and the app is very easy to use. No problems in UK or EU with transactions. Reviewed on: 7th February 2020

fit for purpose

4
the monese app is fit for purpose. intuitive layout, excellent money management tools. Reviewed on: 7th February 2020

So far so good

4
I’ve open a bank account with Monese a month ago and so far no complaints. Which is great! Thank you all Reviewed on: 7th February 2020