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Monese: Money Account reviews

4.69
Based on 5,954 reviews, last reviewed 21st Aug 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025
Anonymous A's avatar
Anonymous A

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Cant even do payments/ never received the card

1
Im very disappointed in Monese! I need to do payments but they’re not lettting me. Reason why is because I wont receive a SMS confirmation/code, meanwhile my number is correct! I cant even transfer the money back to my other account! Now they go’n charge me monthly for something I CANT EVEN USE! They said It will take weeks/ months to solve the problem. (im not the only customer) plus I never received the card! Reviewed on: 28th October 2017
Reply from Monese Hi there - really sorry to hear you've been having issues with using your account! We aren't quite sure what has happened here, but if you give our support team a call (monese.com/contact) they'll happily revisit this and try to help you get to the bottom of it. We wouldn't charge you if you can't use your account! Response date: 9th February 2018
Monese
Monese

Excelent

5
Verry good in italy romania everwhere Reviewed on: 15th March 2024

Very efficient and swift banking experience

5
Very efficient and swift banking experience Reviewed on: 15th March 2024

Excellent customer services

4
Well, there was this time I changed my phone and I was unable to connect my account with the new phone but with the help of the customer services, the whole thing was made easy and simple Reviewed on: 15th March 2024

Easy to open an account

5
It was easy to open an account and they provided an officer who spoke my language without I asked for. (Hungarian) Reviewed on: 15th March 2024

Great and easy to use

5
Easy to use, you ern for reffering new people. You receive help Quick help from the bank when needed Reviewed on: 15th March 2024

A fost pentru mine de mare ajutor , si ma bucur ca a...

5
A fost pentru mine de mare ajutor , si ma bucur ca am descoperit o astfel de banca. Reviewed on: 15th March 2024

Good online bank.

5
Good online bank. Card works everywhere Reviewed on: 15th March 2024

I enjoy using the bank account an thanks

3
II enjoy using the bank account an makes it easier to make transfers and other transactions payment Reviewed on: 15th March 2024

I am very happy to use free currency exchange fee...

4
I am very happy to use free currency exchange fee plan Reviewed on: 15th March 2024

Straight forward excellent bank great app easy to na...

5
Straight forward excellent bank great app easy to navigate Reviewed on: 15th March 2024