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Monese: Money Account reviews

Name: Money Account
Rating: 4.69 (5954 reviews)

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4.69

Based on 5,954 reviews, last reviewed 21st Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Avoid this service at all costs.

I am extremely disappointed with Monese. My account has been blocked/disabled, and I am unable to perform any operations, whether internal or external transactions, or even use my card. To make matters worse, my savings are completely locked, and the customer support is unresponsive. I have sent numerous emails, attaching all required bank statements, but all I receive are the same automated replies with no actual resolution or communication from their team. This has been a frustrating and stressful experience, and I wouldn’t recommend trusting Monese with your money. Avoid this service at all costs. Reviewed on: 17th January 2025

Excellent

Very good company and good customer service Reviewed on: 14th March 2024

Just awful.

Just awful & slow customer service. App is buggy and freezes automatically on my phone. Deleted my app but still get emails from them. Reviewed on: 14th March 2024

Very good but there is no where and how you can cont...

Very good but there is no where and how you can contact the customer service in case of having challenges Reviewed on: 14th March 2024

Es excelente ya llevo un buen tiempo con Monese y no...

Es excelente ya llevo un buen tiempo con Monese y no he tenido ningún problema Reviewed on: 14th March 2024

Very nice bank the best gooWhether your experience w...

Very nice bank the best gooWhether your experience was good or bad, don’t be afraid to share it. Reviewed on: 14th March 2024

Good so far just that you guys don’t have a customer...

Good so far just that you guys don’t have a customer care number Reviewed on: 14th March 2024

All good thank you

All good everything Oryt thank you so much Reviewed on: 14th March 2024

It has been good and easy to use no any...

It has been good and easy to use no any problems Reviewed on: 14th March 2024

Very happy with service and helpful staff

Very happy with service and helpful staff Reviewed on: 14th March 2024

Well, coming from small country to huge and develope...

Well, coming from small country to huge and developed country, it's completely hard to find place to stay and so do job, because all need is my bank details which is I don't because all the banks need a proof of address to process. Monese Bank has support me a lot to survived from this hard situation Reviewed on: 14th March 2024

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