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Monese: Money Account reviews

Name: Money Account
Rating: 4.69 (5954 reviews)

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4.69

Based on 5,954 reviews, last reviewed 21st Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Cant even do payments/ never received the card

Im very disappointed in Monese! I need to do payments but they’re not lettting me. Reason why is because I wont receive a SMS confirmation/code, meanwhile my number is correct! I cant even transfer the money back to my other account! Now they go’n charge me monthly for something I CANT EVEN USE! They said It will take weeks/ months to solve the problem. (im not the only customer) plus I never received the card! Reviewed on: 28th October 2017

Reply from Monese Hi there - really sorry to hear you've been having issues with using your account! We aren't quite sure what has happened here, but if you give our support team a call (monese.com/contact) they'll happily revisit this and try to help you get to the bottom of it. We wouldn't charge you if you can't use your account! Response date: 9th February 2018

I use it as a main account and never had problems wi...

I use it as a main account and never had problems with, no mather in what country i used it. Reviewed on: 14th March 2024

Quick and easy money transfer.

Quick and easy money transfer. The application is very easy to use . Reviewed on: 14th March 2024

Monese is an amazing banking app , so easy to navigate.

Monese is an amazing banking app , so easy to navigate. They also provide excellent advise on money matters. Thank you ☺️ Reviewed on: 14th March 2024

Good customer service ,easy to use app

Good customer service ,easy to use app Reviewed on: 14th March 2024

Monese has one of the best banking apps, so easy to...

Monese has one of the best banking apps, so easy to use and efficient. Reviewed on: 14th March 2024

Customer service is top notch. App responsive

Customer service is top notch. The App responsive Reviewed on: 14th March 2024

Just basic really

I have to pay fees to transfer money to people who don’t have Monese? Not really a slay. Average bank don’t really use it to be fair I like the name because it’s quite cute I also have Monzo and I thought it would be cute to have them both. Monese probably has some amazing features that I am not aware of because my money gets in my bank account one day and it disappears the next but that’s not really their fault I guess. I also think the look of the app is kinda ugly not gonna lie it could do with some pink and glitter. If Monese was a person it would be a 16 year old chav it can be quite entertaining but I am not sure how it’s gonna do long term. Reviewed on: 14th March 2024

Monese 5 stars

well, whenever I have had a problem with my account, the people from Monese helped me straight away and fast. The prices are reasonable, I can say that I have only positive experiences Reviewed on: 14th March 2024

I have 2 years now working with Monese and never had...

I have 2 years now working with Monese and never had a problem Reviewed on: 14th March 2024

Pay and Go

when I'm a rush I can pay an go monese is the best thing to have in your wallet make life so which earlier Reviewed on: 14th March 2024

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