Smart Money People Logo

Monese: Money Account reviews

4.69
Based on 5,956 reviews, last reviewed 21st Aug 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025
Anonymous A's avatar
Anonymous A

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5956)

Review of the Monese, Money Account:

Beginners guide to Monese (and £5 free with my friend code 7HXQSEHB !)

5
If, like me, you have managed to screw your finances so dramatically that nobody wants to give you even the simplest of "proper" bank accounts, this is very likely the most useful app you will ever find for your smartphone. I've tried several other "challenger" banking apps as I have discovered they are known, but Monese has been by far the best so far. Opening an account is a little intense to be frank, and, in the UK at least, you DO require photo ID and proof of address despite the claims made in the Monese promotional material. Once you get set up however, it really couldn't be any simpler. An important detail for me is the speed at which payments arrive, and Monese updates twice an hour at 05 and 35. In my experience you can expect to see your funds on the second update after they were sent. Another key detail, most of these banks charge for cash machine withdrawals. Monese gives you five such transactions free of charge each month before adding a 50p fee for any subsequent withdrawals. A nice touch though, if you don't have enough money to cover the fee you will still be given the cash without charge - this might be a bug however it's been really useful for me up to now. The card does claim to allow cash back however in my experience this is not the case and only smaller stores who know me personally will allow me this facility. Finally, an excellent referral scheme gives you the chance to earn a decent bonus if your friends sign up to monese as well. If you could help both yourself and me by using my code 7HXQSEHB you will be gifted £5 completely free when you finish setting up your new account. I hope I have been helpful! Reviewed on: 11th November 2017
Reply from Monese Hi Chris - thanks for your feedback, it's very much appreciated! We'll certainly pass it along to the team, they always love to hear about our customers' thoughts! Response date: 9th February 2018
Monese
Monese

In the past 5 years have been with Monese, my experi...

5
In the past 5 years have been with Monese, my experience with them has been absolutely incredible, their app never lets one down. They work hard adding new features and service, they are an ambitious bank and are headed in the right direction. Reviewed on: 19th March 2024

Good bank

5
Good im loving to use it keep it up wishing the best Reviewed on: 18th March 2024

Nice friendly and happy to help.

5
Nice friendly and happy to help..I am thinking of sharing my good experienced about monese and monese staf...EEager to help.Which is very good. Reviewed on: 18th March 2024

Nice bank to pay on trips, fast transfering on money...

5
Nice bank to pay on trips, fast transfering on money, nice app. Reviewed on: 18th March 2024

Take good decision

5
Well since I have been saving money with monese account I feel okay and also you people let me know about any thing happen in my environment Reviewed on: 18th March 2024

very good cooperation and service.

4
very good cooperation and service. I recommend. Reviewed on: 18th March 2024

Very nice and cool

5
Very good It's easy Easy account withdrawals Reviewed on: 17th March 2024

in case of problems

5
quick and adequate solution to problems Reviewed on: 17th March 2024

Nice to do business with you

4
Is a good experience , it's a nice customer service Reviewed on: 17th March 2024

Monese has provided me with excellent services and m...

5
Monese has provided me with excellent services and makes me happy each time I need their services Reviewed on: 17th March 2024