Smart Money People Logo

Monese: Money Account reviews

4.69
Based on 5,956 reviews, last reviewed 21st Aug 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025
Anonymous A's avatar
Anonymous A

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5956)

Review of the Monese, Money Account:

Beginners guide to Monese (and £5 free with my friend code 7HXQSEHB !)

5
If, like me, you have managed to screw your finances so dramatically that nobody wants to give you even the simplest of "proper" bank accounts, this is very likely the most useful app you will ever find for your smartphone. I've tried several other "challenger" banking apps as I have discovered they are known, but Monese has been by far the best so far. Opening an account is a little intense to be frank, and, in the UK at least, you DO require photo ID and proof of address despite the claims made in the Monese promotional material. Once you get set up however, it really couldn't be any simpler. An important detail for me is the speed at which payments arrive, and Monese updates twice an hour at 05 and 35. In my experience you can expect to see your funds on the second update after they were sent. Another key detail, most of these banks charge for cash machine withdrawals. Monese gives you five such transactions free of charge each month before adding a 50p fee for any subsequent withdrawals. A nice touch though, if you don't have enough money to cover the fee you will still be given the cash without charge - this might be a bug however it's been really useful for me up to now. The card does claim to allow cash back however in my experience this is not the case and only smaller stores who know me personally will allow me this facility. Finally, an excellent referral scheme gives you the chance to earn a decent bonus if your friends sign up to monese as well. If you could help both yourself and me by using my code 7HXQSEHB you will be gifted £5 completely free when you finish setting up your new account. I hope I have been helpful! Reviewed on: 11th November 2017
Reply from Monese Hi Chris - thanks for your feedback, it's very much appreciated! We'll certainly pass it along to the team, they always love to hear about our customers' thoughts! Response date: 9th February 2018
Monese
Monese

I’be OPEN My account since 2018 and i m very satisfi...

5
I’be OPEN My account since 2018 and i m very satisfied with them. Reviewed on: 17th March 2024

so monese is veri good i hav monese

5
so monese is veri good i have monese olso Reviewed on: 17th March 2024

Geras ir lengvai suprantamas aptarnavimas

5
Geras ir lengvai suprantamas aptarnavimas Reviewed on: 17th March 2024

I likevery mutch, perfect conection

5
I likevery mutch, perfect conection Reviewed on: 17th March 2024

It's good to

5
It's good phone service needs to be more efficient Reviewed on: 17th March 2024

Very good service value the money

5
Very good service value the money Reviewed on: 17th March 2024

Your company has some cheek to charge a fee for send...

1
Your company has some cheek to charge a fee for sending money from one current account to another and then nominate itself for "best bank" awards Reviewed on: 16th March 2024

It's a nice and safe bank.

4
It's a nice and safe bank. Everything is easy with them. Reviewed on: 16th March 2024

Very easy to get the account and very easy to...

5
Very easy to get the account and very easy to use Reviewed on: 16th March 2024

I can't log into my account because I change my phon...

1
I can't log into my account because I change my phone and I try contacting monnes the phone number was not been helpful Reviewed on: 16th March 2024