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Monese: Money Account reviews

Name: Money Account
Rating: 4.69 (5954 reviews)

View other Monese products

4.70

Based on 5,954 reviews, last reviewed 21st Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Cant even do payments/ never received the card

Im very disappointed in Monese! I need to do payments but they’re not lettting me. Reason why is because I wont receive a SMS confirmation/code, meanwhile my number is correct! I cant even transfer the money back to my other account! Now they go’n charge me monthly for something I CANT EVEN USE! They said It will take weeks/ months to solve the problem. (im not the only customer) plus I never received the card! Reviewed on: 28th October 2017

Reply from Monese Hi there - really sorry to hear you've been having issues with using your account! We aren't quite sure what has happened here, but if you give our support team a call (monese.com/contact) they'll happily revisit this and try to help you get to the bottom of it. We wouldn't charge you if you can't use your account! Response date: 9th February 2018

It’s been a simple app to use with great benefits.

It’s been a simple app to use with great benefits. It’s helped me so much in saving & allowing me to control my money Reviewed on: 14th March 2024

A fantastic app, easy to navigate.

A fantastic app, easy to navigate. Good communication and a good customer experience. Reviewed on: 14th March 2024

Can’t say hardly use my account.

Can’t say hardly use my account. Reviewed on: 14th March 2024

Nu prea pot sa scot bani de la tonomat

Nu prea pot sa scot bani de la tonomat Reviewed on: 14th March 2024

Excellent service and very reliable.

Excellent service and very reliable. Reviewed on: 14th March 2024

UI experience is really awesome, simply superb!!

UI experience is really awesome. Transfer made simple, customer service is in minutes, wov!!! Reviewed on: 14th March 2024

Amazing bank

Perfect every time never a problem Reviewed on: 14th March 2024

Best bank in Uk one and only I hope the make branch...

Best bank in Uk one and only I hope the make branch in Uk as well soon in this year Reviewed on: 14th March 2024

perfect .

perfect .Thank you from Aleksey Petkov Reviewed on: 14th March 2024

I don't have any issues so far I have opened my acco...

I don't have any issues so far I have opened my account!! Reviewed on: 14th March 2024

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