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Monese: Money Account reviews

4.70
Based on 5,954 reviews, last reviewed 21st Aug 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025
Anonymous A's avatar
Anonymous A

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Cant even do payments/ never received the card

1
Im very disappointed in Monese! I need to do payments but they’re not lettting me. Reason why is because I wont receive a SMS confirmation/code, meanwhile my number is correct! I cant even transfer the money back to my other account! Now they go’n charge me monthly for something I CANT EVEN USE! They said It will take weeks/ months to solve the problem. (im not the only customer) plus I never received the card! Reviewed on: 28th October 2017
Reply from Monese Hi there - really sorry to hear you've been having issues with using your account! We aren't quite sure what has happened here, but if you give our support team a call (monese.com/contact) they'll happily revisit this and try to help you get to the bottom of it. We wouldn't charge you if you can't use your account! Response date: 9th February 2018
Monese
Monese

It’s all been great!

5
It’s all been great! No complaints! Reviewed on: 14th March 2024

Great bank , and great application all good except t...

5
Great bank , and great application all good except the £1 transferring fee Reviewed on: 14th March 2024

Worse bank ever , in the future will charge you even...

1
Worse bank ever , in the future will charge you even if you open the app Reviewed on: 14th March 2024

Foarte proasta comunicare la serviciul clienti din a...

1
Foarte proasta comunicare la serviciul clienti din aceasta cauză am pierdut onoare, bani prin tranzactii și prin operatiuni blocate de personalul dumneavoastra Reviewed on: 14th March 2024

It's a very fast banking system.

5
It's a very good card. Banking system is fast. Reviewed on: 14th March 2024

I like using your bank, it's easy and safe

5
I like using your bank, it's easy and safe Reviewed on: 14th March 2024

Its a great digital bank with big range of services.

5
Its a great digital bank with big range of services. It helps you to build your credit score for your future. Reviewed on: 14th March 2024

Reliable and instant and good value for money.

5
Reliable and instant and good value for money. Reviewed on: 14th March 2024

I hate the fact that they deduct 1£ for every transf...

3
I hate the fact that they deduct 1£ for every transfer I do... Regardless of the amount Reviewed on: 14th March 2024

Definitely excited!

5
Definitely excited!!!Never in 5 years I didn’t have any problems with my account Reviewed on: 14th March 2024