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Monese: Money Account reviews

Name: Money Account
Rating: 4.71 (5958 reviews)

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4.68

Based on 5,958 reviews, last reviewed 11th Apr 2025

100% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025

Latest lowest rating:

1

No customer service, this bank is ghost 2 YEARS!! im trying to reach customer service with no success as im trying to log on to my account from a new devise and is not possible as the system... Read more Reviewed on: 10th February 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5958)

Review of the Monese, Money Account:

Cool BankAccount quiktransfers

Good and quick transfers simply and everybody understand the using.. Reviewed on: 21st November 2018

Best bank I have.

Monese has been good at helping me reach my goals. They take note at what I do, and help me achieve it. Reviewed on: 16th March 2024

The charge money for transfer .

The charge money for transfer .fee and they charge money for virtual card .This is not good Reviewed on: 16th March 2024

Professionalism.

It is my pleasure to express how positive and seamless the service from Monese has been. The mobile app UI is really smooth. Reviewed on: 16th March 2024

I feel safe making transactions, simple and easy.

I feel safe making transactions, simple and easy. Reviewed on: 16th March 2024

There useless.

There useless. Blocking my account on holiday and without being able to give me a reason after asking. I was just ignored and the account got unblocked after a week, and still don't know way. Reviewed on: 16th March 2024

You need to have more customer care where we have to...

You need to have more customer care where we have to table our complaints. Reviewed on: 16th March 2024

very poor and greedy "bank" - stay well clear !!

introduced a new charging policy; wished to close account and they wouldn't send me closing balance instead trying to coerce me to do a transfer pay them to receive my closing balance Reviewed on: 16th March 2024

The transfer of money between 2 different currency b...

The transfer of money between 2 different currency bank account on Monese is good. But charging £1 for transferring to another bank account is not good Reviewed on: 16th March 2024

Good customer service and very friendly to customers

Good experience and good service with banking Reviewed on: 16th March 2024

Never had a problem, monthly subscription could be c...

Never had a problem, monthly subscription could be cheaper. Reviewed on: 16th March 2024

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