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Monese: Money Account reviews

4.68
Based on 5,953 reviews, last reviewed 15th Sep 2024
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Fast and easy I’ve had monese for about 5 years and never had issues with it. Reviewed on: 15th September 2024
Cosmina G's avatar
Cosmina G

Latest lowest rating:

2

It was good until you start charging for fees betwee... It was good until you start charging for fees between online transfers. Reviewed on: 9th May 2024
Johny's avatar
Johny

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5953)

Review of the Monese, Money Account:

Fantastic

5
Modern banking has landed in the name of Monese. The easiest and most secure way of opening up a current account.In the global world we are living in this is the future. The service is fast and efficient. The app is very well designed and easy to use. Reviewed on: 23rd November 2018
Reply from Monese Thanks for such a positive review, we really like to hear that our customers are happy with our services! Response date: 3rd December 2018
Monese
Monese

You need to have more customer care where we have to...

4
You need to have more customer care where we have to table our complaints. Reviewed on: 16th March 2024

very poor and greedy "bank" - stay well clear !!

1
introduced a new charging policy; wished to close account and they wouldn't send me closing balance instead trying to coerce me to do a transfer pay them to receive my closing balance Reviewed on: 16th March 2024

The transfer of money between 2 different currency b...

4
The transfer of money between 2 different currency bank account on Monese is good. But charging £1 for transferring to another bank account is not good Reviewed on: 16th March 2024

Good customer service and very friendly to customers

5
Good experience and good service with banking Reviewed on: 16th March 2024

Never had a problem, monthly subscription could be c...

5
Never had a problem, monthly subscription could be cheaper. Reviewed on: 16th March 2024

It's a great service, especially the app very easy t...

5
It's a great service, especially the app very easy to use. Reviewed on: 16th March 2024

it was a good experience.

5
it was a good experience. The application is very easy to use and its make your daily transaction smooth and quick Reviewed on: 16th March 2024

Brilliant

5
Fantastic bank can't fault them good customer service Reviewed on: 16th March 2024

Olways they offered me the best service

5
Olways they offered me the best service Reviewed on: 16th March 2024

Excellent bank never had any issues at all

5
Excellent bank never had any issues at all Reviewed on: 16th March 2024