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Monese: Money Account reviews

Name: Money Account
Rating: 4.69 (5954 reviews)

View other Monese products

4.70

Based on 5,954 reviews, last reviewed 21st Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

It’s really easy to use and very handy

It’s really easy to use and very handy Reviewed on: 20th March 2024

Account blocked and no support

Monese just decided to block my account, they asked a lot of documents and information to unblock it. I have sent all they asked and still don't have my account and money back after 1 month. The support just give you copy and past answers and no solutions. Reviewed on: 2nd June 2023

Useful and easy to use bank

Good for day to day spending and provide some good offers on spending Reviewed on: 31st May 2023

Block

scammers want to steal your money Reviewed on: 2nd May 2023

The best bank

The best online bank ever . Very good! Reviewed on: 6th April 2023

Monese blocked my account no reason provided - emails ignored

Monese blocked my account for several days - no explanation no communication - probably the next bank to go bankrupt ... Reviewed on: 31st March 2023

Ok

Ok, but Monzo is better, the international transfer feature is very expensive Reviewed on: 25th March 2023

Reliable

Excellent and friendly customer service, easy to reach Reviewed on: 12th March 2023

Verification

They took 4 weeks for verification and still it has not been verified or got no answers from them so cant work in this way. Reviewed on: 10th March 2023

The worst lying bank ever

My IBAN was closed without giving any specific reason. I was told it was due to the change in partner, but I could not find such information anywhere on the Internet, including their own website. Also, after contacting the bank, in the menu options, there was a possibility to ask about international payment. Why, if it is not possible to make them anymore? The bank also did not reply to any of my messages in the app and on any of the social networks. It was the worst experience I've ever had with any mobile bank so far. Reviewed on: 28th February 2023

Ideal for people living abroad

Living in the UK and travelling home to Italy often, my Monese card has turned out to be great for me. I can use the currency I want without having to pay conversion fees, and I can switch between my EURO and GBP account so easily! Reviewed on: 25th February 2023

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