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Monese: Money Account reviews

Name: Money Account
Rating: 4.69 (5954 reviews)

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4.70

Based on 5,954 reviews, last reviewed 21st Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

the best

the best banking app ................................................................................ Reviewed on: 13th December 2018

Reply from Monese And you're the best, Daniel - we're super happy having you on-board! Thanks for the review :D Response date: 13th December 2018

Scammed!

I was scammed by a company, I opened a dispute the company then replied with fake evidence I then offered to give explanation that the evidence they have is fake and they also have more evidence they refused outright and said that is not possible even though it is via Mastercard dispute rules! Use a real bank that way you can actually be safe... User's recommendation: avoid Reviewed on: 21st August 2023

Account blocked and no support

Monese just decided to block my account, they asked a lot of documents and information to unblock it. I have sent all they asked and still don't have my account and money back after 1 month. The support just give you copy and past answers and no solutions. Reviewed on: 2nd June 2023

Useful and easy to use bank

Good for day to day spending and provide some good offers on spending Reviewed on: 31st May 2023

Block

scammers want to steal your money Reviewed on: 2nd May 2023

The best bank

The best online bank ever . Very good! Reviewed on: 6th April 2023

Monese blocked my account no reason provided - emails ignored

Monese blocked my account for several days - no explanation no communication - probably the next bank to go bankrupt ... Reviewed on: 31st March 2023

Ok

Ok, but Monzo is better, the international transfer feature is very expensive Reviewed on: 25th March 2023

Reliable

Excellent and friendly customer service, easy to reach Reviewed on: 12th March 2023

Verification

They took 4 weeks for verification and still it has not been verified or got no answers from them so cant work in this way. Reviewed on: 10th March 2023

The worst lying bank ever

My IBAN was closed without giving any specific reason. I was told it was due to the change in partner, but I could not find such information anywhere on the Internet, including their own website. Also, after contacting the bank, in the menu options, there was a possibility to ask about international payment. Why, if it is not possible to make them anymore? The bank also did not reply to any of my messages in the app and on any of the social networks. It was the worst experience I've ever had with any mobile bank so far. Reviewed on: 28th February 2023

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