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Monese: Money account reviews

View other Monese products
4.57
Based on 5,957 reviews, last reviewed 26th Jun 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Super Bank Super Bank , all ist easy good bank Reviewed on: 11th June 2026
Xbrite's avatar
Xbrite

Latest lowest rating:

1

Hidden fees and stealing money. Monese are stealing money fro. Customers with no upfront notice and no warning. They have hidden fees when they say transfers are free they should be ... Read more Reviewed on: 26th June 2026
Bradley F's avatar
Bradley F
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About this product

The Monese money account enables you to spend, save and send money via an app.

You can open online money accounts in multiple currencies and transfer money for free when sending between Monese accounts, no matter the country or currency. Manage your money by setting budgets, track your money visually and sort your transactions into spending categories.

Monese reviews help you find out what it’s really like to be a customer. If you’ve used Monese before, you can also leave a review and share your experience.

Review Monese: Money account now

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Monese Money account reviews (5957)

All POSITIVE reviews are FAKE "SCAM"

1
M31117812 All good reviews witch everyone can see on the Trustpilot are fake this company will quickly open you're account you make couple of transportation and all sudden you're account will get closedown or blocked will all you're money inside. "company" not gonna respond for a months. Al fakel positive feedback on the Trustpilot only helping them to carry on there scam longer !! There is no real customer suppor only automated email witch usually doesn't make any sense If you will try to contact number witch is provided and you get lucky to reach someone by phone number people on the phone gonna make fun out of you !! I never come across with more radicular scam in my life witch running legally..... Reviewed on: 16th September 2021
Aivaras Cepeliauskas's avatar
Aivaras Cepeliauskas

Fraud company all POSITIVE reviews are FAKE !!

1
M31117812 All good reviews witch everyone can see on the Trustpilot are fake this company will quickly open you're account you make couple of transportation and all sudden you're account will get closedown or blocked will all you're money inside. "company" not gonna respond for a months. Al fakel positive feedback on the Trustpilot only helping them to carry on there scam longer !! There is no real customer suppor only automated email witch usually doesn't make any sense If you will try to contact number witch is provided and you get lucky to reach someone by phone number people on the phone gonna make fun out of you !! I never come across with more radicular scam in my life witch running legally..... Reviewed on: 16th September 2021
Aivaras Cepeliauskas's avatar
Aivaras Cepeliauskas

Arturs Caunans

1
Scam All I did was change my phone then my account was blocked! No telephone number to be able to talk to someone just emails which say wait for contact from our compliance team! Not heard a word from the compliance team tried so I will be reporting Monese to the financial ombudsman this is not a way to run an online bank total scam! I want MY MONEY BACK! Reviewed on: 15th September 2021
Arturss Caunans's avatar
Arturss Caunans

Blocked account

1
DO NOT GO WITH THIS BANK!!! They have blocked my account for no reason not answering emails if they do answer it’s with the same stupid message!!!! They do not care about you I just want my MONEY BACK!!! Reviewed on: 15th September 2021
amysmith177@outlook.com's avatar
[email protected]

Blocked Account whit no reason

1
i have been using my account for almost one year,have the salary on it,saving money for my little daughter ,receiving parts of the momey,spent for school things from other parents colleagues on my daughter school colleagues, and in one day whitour notice ,they close my Account whit more the 2000£ on it.received an email whit what I have to do,reply on it,and tried to contact them on email or phone but no answer.is almost 3 weeks of and no money back how they said on other my account.and ofecours no reply till now. Reviewed on: 13th September 2021
Aurelian Ciprian Iorga's avatar
Aurelian Ciprian Iorga

Blocked account

1
Same problem as with everyone else at about the same time. I just changed my phone and my account has been blocked for over a month now. I have not been contacted and don't tell me to wait i have been waiting for way longer than anyone should. This is obviously some scam going on with all the online banks because the complaints for blocked accounts have gone way up all at the same time. Do NOT by any means use these types of online "banks". You'd end up with no money and a ton of headaches. Reviewed on: 10th September 2021
Stanimira Mihaylova's avatar
Stanimira Mihaylova

AVOID At ALL COSTS !!

1
Extremely poor customer support ! Hidden fees ! you have to top up with money to see their exchange fees. they kinda force you to buy their card, and there is no option to cancel the order if you do it by mistake. I am worried to keep my money in this online banking... What door am I gonna knock if my money will disappear? Reviewed on: 10th September 2021
Anonymous's avatar
Anonymous

Blocked account

1
Scam All I did was change my phone then my account was blocked! No telephone number to be able to talk to someone just emails which say wait for contact from our compliance team! Not heard a word from the compliance team tried so I will be reporting Monese to the financial ombudsman this is not a way to run an online bank total scam! I want MY MONEY BACK! Reviewed on: 6th September 2021
Arturs Caunans's avatar
Arturs Caunans
Reply from Monese Hi Arturs - sorry to hear you're having issues with your account. If you've already emailed our team, then please wait for them to come back to you with an update. They'll be with you as soon as they can. Response date: 9th September 2021
Monese
Monese

SCAM BANK

1
My account has been blocked since May till now no response from this stupid bank, over £2000 and no one is saying anything. I have reported to FSA to help track this rogues and get my money back. Reviewed on: 5th September 2021
Adedoyin Tinuosho's avatar
Adedoyin Tinuosho
Reply from Monese Hi Adedoyin - sorry to hear you're having issues with your account. We sometimes might need to temporarily block accounts, just to make sure we comply with all the regulations and can keep you and your money 100% safe. You can find more details on monese.com/blog/blocked-account and please wait for the team to come back to you with an update. Response date: 9th September 2021
Monese
Monese

Best online bank

5
Quick customer care service and services always improving Reviewed on: 3rd September 2021
Fredrick mwangi osiemo 's avatar
Fredrick mwangi osiemo

Review Monese: Money account now

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