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Money Wellness: Debt advice reviews

4.89
Based on 6,456 reviews, last reviewed 7th Aug 2026
32% increase in 5 star reviews
in the past 90 days
57% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

100% would recommend From first phone call guided very well and a very fast, efficient service Reviewed on: 7th August 2026
Deborah A's avatar
Deborah A

Latest lowest rating:

1

Go somewhere else Lost my partners DRO. Unbelievably bad customer service. Reviewed on: 22nd July 2026
anthony pauls's avatar
anthony pauls

About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

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Money Wellness Debt advice reviews (6456)

Don't bury your head like me

5
I was like many people who bury their head in the sand when going through financial difficulties. A friend suggested this company and i wish I had done so sooner. So many sleepless nights, juggling money every month until I had so much debt I felt I was drowning. One phone call with a friendly advisor who went through my finances and options. Once I had agreed to the one best suited for my circumstances, it was so simple and easy. At no point did I feel judged for getting myself in the mess. Just sympathetic and helpful at every point of contact. I cannot express how much speaking to Money Wellness has changed my life and cannot thank them enough. Reviewed on: 13th July 2026

So grateful

5
I was at a losss as to what to do about my financial situaation, Moneywellsness helped me out, I was so greatful Reviewed on: 13th July 2026

Helpful and got the job done

4
I had 4 different customer advisor throughout my journey the first and last customer representatives was fantastic but 2nd and 3rd was dreadful making me panic more. Reviewed on: 13th July 2026

Amazing people!

5
The team at Money Wellness were supportive and informative from the beginning. Sign posting me to other support services during the process of my Debt Relief Order. Absolutely fantastic group of people that deserve the recognition for the work they do! Reviewed on: 13th July 2026

Very helpful so much advice that I understood perfec...

4
Very helpful so much advice that I understood perfectly no stress or worry yes i would recommend you to other people Reviewed on: 13th July 2026

Helpful staff.

5
Helpful staff. Took time to explain things to me. Very patient. Forms easy to fill out. Step by step process so you don’t become overwhelmed with lots of forms at once. Video to watch to simplify explanation of the process and help you make the decision to apply for DRO or not Reviewed on: 13th July 2026

I was struggling so bad and after a call to these pe...

5
I was struggling so bad and after a call to these people they have gave me my life back so I thank them so so much Reviewed on: 13th July 2026

Very very Excellent, Awesome I'm so grateful

5
Very very Excellent, Awesome I'm so grateful Reviewed on: 13th July 2026

Professional 10/10 Highly recommend.

5
Professional 10/10 Highly recommend. Each member of staff highly competent Reviewed on: 13th July 2026

Money Well-Beings

5
Money Wellness were so kind, thoughtful, understanding, and genuinely (super) human. To be honest, I’ve been feeling overwhelmed by *everything* for quite some time now (separate from the call itself ) and found myself getting quite emotional during pauses in our chats. I think there was a fair bit of catharsis in finally trying to get something fixed! I’m aware I probably didn’t make things easy for the rep at times, as some of my answers were more than a little rambling, unclear, and panicked. I was trying very hard not to misrepresent or exaggerate anything for sympathy, which probably made my answers even more tangled! But despite my best efforts to work myself up with overwrought blah-blah-blahs, they did an incredible job of putting me at ease while also clearly explaining the information and considerations I needed to take into account. There is so much stress, future worry, and personal shame wrapped up in already complicated situations like this, and they navigated it like a pro. I felt really taken care of by someone who sincerely wanted to help. So please give [the Money Wellness person I talked to] a raise, a professional fist bump, or even a cape to wear as part of their work uniform moving forward. They deserve constant applause for the work they do, and I really appreciate their support and continued patience with me. As a representative of the important work Money Wellness does, the rep really embodied the good that they all do. Please pass on my sincere thanks to them (again), and give the rest of the Money Wellness organisation a group hug for their combined efforts at the same time. I feel like a weight has been lifted from my wallet, and I’m no longer quite so scared to face the hungry moths hiding inside. Silly metaphor aside, I cannot possibly thank them all enough, which is why this grateful feedback may read a little much?? [Money Weellness made such a good impression on me, I emailed this feedback directly to them earlier in the week, so please forgive any weird language changes! This glowing review appears to be more public? :-)] Reviewed on: 13th July 2026

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