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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2038 reviews)

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4.84

Based on 2,038 reviews, last reviewed 15th Mar 2026

7300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

4

Easy to use app and great update comms The interface is very easy to use and the regular email updates hit the right balance of being informative without overloading on detail. Reviewed on: 15th March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

Moneyfarm General Investment Account reviews (2038)

Review of the Moneyfarm, General Investment Account:

Good experience overall...

Good communication, easy to book an adviser with time slot online, account on dashboard is user friendly, quite knowledgeable on market updates, explanation on funds (sometime depends on who you get), etc. Reviewed on: 24th March 2025

Investing without the headache

I wanted to invest for many years now as I understand that it’s currently one of the best strategies given the UK’s economic climate and current rate of inflation. While this knowledge is evident to me, I’m not so knowledgeable in how to optimise this. This is where Moneyfarm comes in and does all the hard work for me. I understand there are risks however I am happy with the flexibility of my portfolio and the the great customer support is an added bonus. Reviewed on: 4th January 2022

Great Company for investments

I have invested for quite a few years and have had no issues, I'm in for the long term and I am now seeing good returns. I have been able to make contact with moneyfarm over the phone on a few occasions and speak to an actual person to resolve any issues I had. I think Moneyfarm is a goodnivestment platform and I very happy with the services they have provided me Reviewed on: 4th January 2022

Easy!

New to investing and Moneyfarm makes it very easy to learn and invest Reviewed on: 4th January 2022

Stress free investing

Great simple service with an attractive and easy to use app to check up on performance. Customer service are on the ball too! Reviewed on: 4th January 2022

Looking for genuine long term growth?

Moneyfarm remains unrivalled in the passive investment world - low fees, high dash boarding clarity and great Investment Management team, latter being the backbone of this incredible independent firm. Reviewed on: 4th January 2022

Amazing for a busy NHS worker and father of 2

I always wanted to invest but was always put off by the fees, the lack of information and poor websites/app. Being with money farm has proven to be one of the best investment decisions I've ever made. Reviewed on: 4th January 2022

Very happy with service

Very happy with my experience of moneyfarm Reviewed on: 4th January 2022

Straightforward, friendly and efficient

I've been with Moneyfarm for several years, and they feel very solid, transparent and responsible. Customer service is also excellent. I would recommend them very highly. Reviewed on: 4th January 2022

Easy to use. Good Returns. Great App.

Seems very intuitive to use. Have delivered good results. I have been very impressed with the app Reviewed on: 4th January 2022

Straightforward

Moneyfarm has been good so far, once set up everything is straightforward and easy to understand. Reviewed on: 4th January 2022

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