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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2038 reviews)

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4.84

Based on 2,038 reviews, last reviewed 15th Mar 2026

7300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

4

Easy to use app and great update comms The interface is very easy to use and the regular email updates hit the right balance of being informative without overloading on detail. Reviewed on: 15th March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

Moneyfarm General Investment Account reviews (2038)

Review of the Moneyfarm, General Investment Account:

Good experience overall...

Good communication, easy to book an adviser with time slot online, account on dashboard is user friendly, quite knowledgeable on market updates, explanation on funds (sometime depends on who you get), etc. Reviewed on: 24th March 2025

Smooth and professional experience every time

Very happy with Moneyfarm. The app is very easy to use, it's very transparent what is happening with your investments and the communication is excellent. Reviewed on: 4th January 2022

Straightforward and great returns

I don't check in on my Moneyfarm account much but the returns are consistently good and the platform is easy to use and understand. Reviewed on: 4th January 2022

Great service

Good company with solid advice, can't go wrong. Reviewed on: 4th January 2022

Great Customer Service and Returns

Moneyfarm have given me a great return so far on my investment and have provided excellent support and customer service when I had issues with a transfer from my bank (bank caused the issue). Thanks and thoroughly recommended! Reviewed on: 4th January 2022

Excellent performance from Moneyfarm

Excellent performance from this fund management group. Really satisfied with the customer service. Reviewed on: 4th January 2022

Easy and efficient

I enjoy their service and the quality Reviewed on: 4th January 2022

As simple as it can be

Moneyfarm is simple to use, but still includes comprehensive information to make informed decisions about investing. Good returns as well. Reviewed on: 4th January 2022

easy to use interface and makes investing simple for beginners

easy to use interface and makes investing simple for beginners Reviewed on: 4th January 2022

Easy ISA investments

Straightforward easy ISA investment Reviewed on: 4th January 2022

Easy, hands off approach that you can trust

Quick and easy set up, perfect for people who don't want to have to get actively involved, but with all information of your progress at hand whenever you want it. Reviewed on: 4th January 2022

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