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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2040 reviews)

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4.84

Based on 2,040 reviews, last reviewed 16th Mar 2026

7500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

A good review is informative, honest and detailed. A good review is informative, honest and detailed. Here are a few tips for writing a review: Be specific Include features, benefits and drawbacks. B... Read more Reviewed on: 16th March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

Moneyfarm General Investment Account reviews (2040)

Review of the Moneyfarm, General Investment Account:

Good experience overall...

Good communication, easy to book an adviser with time slot online, account on dashboard is user friendly, quite knowledgeable on market updates, explanation on funds (sometime depends on who you get), etc. Reviewed on: 24th March 2025

Easy to use but no control on details

Allows you to choose between a pension, cash and shares ISA, or investment account and to tune your level of risk. Makes it easy for the unexperienced investor. The downside is that there is no option to micromanage your investments. Nice website, easy set up, quick start. Reviewed on: 7th February 2019

I recommend Money farm

I recommend Money farm to my friends Reviewed on: 7th February 2019

Very user friendly

I began a stocks and shares ISA with Moneyfarm in April 2018, never having had one before. It’s been a rollercoaster ride, but the website is clear and easy to use, I can put money in and take it out at will, and despite the market fluctuations I’m still doing better than I could have with any fixed rate ISA. Reviewed on: 6th February 2019

great UX

Moneyfar provides timely support and a very enjoying User experience. Reviewed on: 6th February 2019

Truly passive investing

Truly passive investing. Makes it easier to forget and ignore market crashes and stay the course. Great if you don't want your emotions to take over and make you sell in a panic. Just set your monthly contributions and forget about it. Reviewed on: 6th February 2019

Hassle-free

I found money management daunting and the fees difficult to understand, moneyfarm made it clear what my risk appetite was after a few short questions and started allocating funds quickly and easily. Regular portfolio updates keep me informed of how I'm doing and easy explanations give me peace of mind to invest long term. Reviewed on: 6th February 2019

Top notch!

Definitely the best robo investor platform I've ever used! Reviewed on: 6th February 2019

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............................... Reviewed on: 6th February 2019

Simple and clear with great service

Moneyfarm's products are simple and easy to use. Information is clear and any questions are quickly answered by a great customer service team! Reviewed on: 5th February 2019

Good customer experience

Very nice customer feedback system. Still waiting to see if worth investing. Reviewed on: 4th February 2019

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