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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2042 reviews)

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4.84

Based on 2,042 reviews, last reviewed 17th Mar 2026

7600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

Easy, trustworthy investment App makes things very simple. They are available if you need help or guidance to talk you through the options. Reviewed on: 17th March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

Moneyfarm General Investment Account reviews (2042)

Review of the Moneyfarm, General Investment Account:

Good experience overall...

Good communication, easy to book an adviser with time slot online, account on dashboard is user friendly, quite knowledgeable on market updates, explanation on funds (sometime depends on who you get), etc. Reviewed on: 24th March 2025

Easy investing

Great experience from the start I trust that they are doing the right investments with my money Reviewed on: 10th January 2019

Transparent and user friends platform

Have been a Moneyfarm client for ~18 months ago. Platform is easy to use and fully transparent, both web and mobile, helping me monitor performance, trades and portfolio composition daily. Reviewed on: 10th January 2019

Good customer service

Good and speedy customer service. Reviewed on: 10th January 2019

Ease

Easy to setup, invest and review Reviewed on: 9th January 2019

So easy to use

Simple and straightforward to use. Have not yet tried to withdraw but have used to invest for over a year. Reviewed on: 8th January 2019

Quick, easy and effortless

I only have a small amount invested as I cannot afford much more at present but I am confident it is being invested properly and I like the fact that I can withdraw whenever I need and the fees are very very low. Customer service is smooth and quick to respond too and it is easy to deposit further funds and within a few days have a detailed email with how it has been invested Reviewed on: 8th January 2019

Good honest company

Even when markets are volatile Moneyfarm let’s you know the truth and let’s you know if you need to worry or not and reassured you they are working on your behalf to make it all good Honest company with superb proactive communications Reviewed on: 8th January 2019

Clear and easy service - the essential of good banking

I have been advised to use Money Farm by a friend and I have been impressed by the service since the first minute. The website is effective to provide the key information needed to start investing money in a guided way. Reviewed on: 8th January 2019

Excellent customer support & great platform

Excellent customer support, comms and the platform is very intuitive & easy to use! Reviewed on: 7th January 2019

Modern & innovative finance provider

I was looking for a digital based way to invest and came across Moneyfarm on an investment website and have not been disappointed. The account was incredibly easy to set up and the questions asked when I created my profile gave me confidence that Moneyfarms modern way of approaching finance was the right one for me and the fees were also low. Despite the tumultuous end to 2018 I've been happy with my choice as the service has mostly been outperforming what I think I would have achieved elsewhere. Reviewed on: 7th January 2019

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