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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2042 reviews)

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4.84

Based on 2,042 reviews, last reviewed 17th Mar 2026

7600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

Easy, trustworthy investment App makes things very simple. They are available if you need help or guidance to talk you through the options. Reviewed on: 17th March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

Moneyfarm General Investment Account reviews (2042)

Review of the Moneyfarm, General Investment Account:

Good experience overall...

Good communication, easy to book an adviser with time slot online, account on dashboard is user friendly, quite knowledgeable on market updates, explanation on funds (sometime depends on who you get), etc. Reviewed on: 24th March 2025

Straightforward and easy

Demystifying investment by giving everyone easy and very affordable access to ETFs Reviewed on: 6th January 2018

Excellent experience

From finding out about Moneyfarm from a friend to creating my account was such a straightforward process. Help was at hand if required via chat, phone or email. Reviewed on: 6th January 2018

Great service

Easy site online to use. Keep me informed. One happy customer Reviewed on: 6th January 2018

Amazing app, website etc..

Found moneyfarm randomly on my App Store and as a 22 year old who struggles to save I gave it a go. I cannot recommend moneyfarm enough, with constant interesting and informative emails and good app layout. It explains the process so well that anyone should be able to understand. I think with this type of company it has to be transparent and moneyfarm do an excellent job at doing that I feel very safe with my hard earned money. Reviewed on: 6th January 2018

Hassle free investing

Impressed with the hassle free management & growth of investment. Clear & transparent details of holding composition and investment activity on both the website and mobile app. Reviewed on: 6th January 2018

Great

Easy system really like it. Is great for anyone investing into an ISA Reviewed on: 6th January 2018

I recommend Moneyfarm

I have always found Moneyfarm make wise and transparent investments of my ISA fund. They explain investments well and the investment procedure is easy. I really appreciate good service over the phone, and lack of charges for the first £20,000. Reviewed on: 6th January 2018

Good

Good investment app for first-time investors. Reviewed on: 6th January 2018

An exciting new breed of accessible investment platform

Having just begun to invest, while simultaneously trying to assimilate all of the options, prerequisites, and potential risk of traditional investment routes, finding Moneyfarm has been my biggest eureka moment. The platform offers transparency, simplicity, accessibility, and feedback with the money you invest into it, and the interface is easy to use and well-documented. The platform offers a complete breakdown of how your money is being invested, and you can change your risk management at any time very easily and very intuitively, without any confusing jargon getting in the way. Moneyfarm also provides news, updates, education, and insights into the investment world that are clear and free of technical terminology and that I, as an entry-level investor, can appreciate and understand. The Moneyfarm website is explicit and straightforward, clearly describing the platform's oversight, attitude to risk, security, regulation, and history, which is great peace of mind for a fledgling investor like myself. I am looking forward to becoming a long-term investor with Moneyfarm. This feels like how a modern and accessible investment platform should be. Reviewed on: 6th January 2018

Simple and efficient

Very easy to set up with minimum involvement. Very happy with results and information provided. Reviewed on: 6th January 2018

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