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Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.83 (309 reviews)

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4.83

Based on 309 reviews, last reviewed 18th Aug 2026

16% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

2 star

Latest highest rating:

5

Anita was amazing during my telephone call. Anita was amazing during my telephone call. She explained everything comprehensively. Checking my understanding at every point Reviewed on: 18th August 2026

Latest lowest rating:

1

The Monmouthshire Building Society have a 'floor' ra... The Monmouthshire Building Society have a 'floor' rate on their variable rate products that, at the moment, doesn't go beneath 3.5 %. However they hav... Read more Reviewed on: 24th August 2025

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About this product

Monmouthshire Building Society offer a range of mortgages to cover different borrowing needs.

Whether you’re looking to buy your first home, move somewhere bigger, or simply get a better deal, you can book an online appointment with a Monmouthshire mortgage advisor.

Monmouthshire Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Mortgages reviews (309)

Brilliant Service

Portishead branch has the friendliest staff. Really helpful with savings advice Reviewed on: 12th November 2019

Outstanding lender for local people

Monmouthshire Building Society continues to offer extremely competitive mortgage deals and re-mortgaging is the most simple and hassle-free experience. I recommend Monmouthshire to all my friends and colleagues. No need to look any further for a great deal. Reviewed on: 12th November 2019

Flexible approach, fast and efficient service and friendly/courteous staff.

I am recently retired and wanted a second mortgage as a future investment and to allow me to purchase a new property and rent out my other property. The Monmouthshire were the most flexible and accommodating company and a pleasure to deal with. Reviewed on: 12th November 2019

Very Effecient and contactable

Recently in fortunate position to redeem my mortgage. Made contact by phone and then emailed received as promised. Redemption figure sent to me late evening same day. Repayment made as agreed. Would use and recommend Reviewed on: 12th November 2019

Excellent in all areas.

Customer care has always been of the highest level. Reviewed on: 12th November 2019

Great value mortgages and excellent customer servive

We were able to get a very competitive rate for a lending in retirement mortgage up to the age of 85 which perfectly suited our needs. Most, if not all, other mortgages were either at significantly higher rates or, if not, did not lend past the age of 80. Reviewed on: 12th November 2019

Most helpful building society I've dealt with

Brilliant customer service team and the mortgage advisors couldn't have been more helpful. Reviewed on: 12th November 2019

I'd put my house on them

They really helped me with my mortage as a first time buyer and got my daughter and I the home we wanted. Really helped set up our dreams, I hope they win it's well deserved. Reviewed on: 12th November 2019

Great experience

On my second mortgage with Monmouthshire Building Society now and on both occasions its been a pleasure to deal with them even with different advisors. Reviewed on: 12th November 2019

A dream come true

Monmouthshire have been no less than outstanding for me as a customer. They are always very helpful and have helped me to save money on my mortgage payments. The process of set up was so easy and its just as easy to get through to somebody should you need any help. Thank you all! Reviewed on: 12th November 2019

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