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Monmouthshire Building Society: Mortgages reviews

View other Monmouthshire Building Society products
4.84
Based on 326 reviews, last reviewed 1st Oct 2026
23% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Outstanding service from start to finish. Outstanding service from start to finish. Anita was super helpfult throughout the process. Reviewed on: 1st October 2026
Mark Newson's avatar
Mark Newson

Latest lowest rating:

1

The Monmouthshire Building Society have a 'floor' ra... The Monmouthshire Building Society have a 'floor' rate on their variable rate products that, at the moment, doesn't go beneath 3.5 %. However they hav... Read more Reviewed on: 24th August 2025
Caroline L's avatar
Caroline L
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About this product

Monmouthshire Building Society offer a range of mortgages to cover different borrowing needs.

Whether you’re looking to buy your first home, move somewhere bigger, or simply get a better deal, you can book an online appointment with a Monmouthshire mortgage advisor.

Monmouthshire Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Mortgages reviews (326)

First-Time Buyer Mortgage

5
We had the most fantastic experience with Monmouthshire Building Society. We had quite specialist circumstances due to my self-employment status and my husband having a couple of jobs - they were fantastic, and couldn't have been more helpful. Any changes we are notified in plenty of time, and know we can pop into the branch any time to ask for advice or help. Reviewed on: 12th November 2019
B Webb's avatar
B Webb

Mortgage

5
Great service and interest rate. Reviewed on: 12th November 2019
Ilka Segnini's avatar
Ilka Segnini

Got me a mortgage when nobody else could

5
I had major trouble getting a mortgage due to a default on my credit score and had almost given up getting a mortgage. My repayments were coming back at £500 plus a month, which was not cheaper than renting. Monmouthshire assessed my case and gave me an incredible offer of £308 a month, making buying my home affordable. Not only that, they handled my case incredibly well and dealt with the shortcomings of the solicitors, providing documents quickly and helping with all queries. I would definitely recommend them to anybody! Reviewed on: 12th November 2019
Mark Meadows's avatar
Mark Meadows

Love Mon BS

5
Bought our first home with Mon BS 6 years ago no issues at all ever they're fab and can get in touch with them so easily they're very well informed and very helpful. We recently also obtained a home improvements secured loan with them too everything always goes smoothly with them would highly recommend to anyone Reviewed on: 12th November 2019
Katie Davies's avatar
Katie Davies

Brilliant year on year

5
Great experience we had a 2 year fixed then 5 year fixed at great rate and assistance from staff Reviewed on: 12th November 2019
Matthew hobbs 's avatar
Matthew hobbs

Excellent service, communication and helpfulness!

5
Monmouthshire building society made our mortgage quick incredibly simple, were friendly, helpful and so easy to communicate. After completing on our house we even learned that we had signed on thier 150th birthday and were given a £150 reward! Reviewed on: 12th November 2019
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chalkb

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