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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2931 reviews)

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4.87

Based on 2,931 reviews, last reviewed 3rd Mar 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

Very local to where I live and keep it open at Caldicot. Reviewed on: 14th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

Improve the website to go online to check accounts as I have tried 4 times and it still does not work, even after the staff at St Davids branch Cardiff have helped to do it. Either the log in does not work or the letter does not arrive. Reviewed on: 14th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 13th May 2025

Very helpful friendly staff .

Very helpful friendly staff . Clear advice and efficient dea.ing with request Reviewed on: 14th April 2025

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Your feedback will be shared with branch colleagues. Response date: 15th April 2025

In branch service review

Still use pass books, helpful and friendly staff at branches. Reviewed on: 12th April 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

Joanne @ Risca branch was very helpful and friendly. Reviewed on: 12th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

Met with Joanne from the Risca branch she opened an ISA for us very efficient and rates though all the legalities of the account very good. Thanks. Reviewed on: 12th April 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

Joanne at the Risca branch was very good at explaining the formats and good service very friendly would recommend to everyone to come see her. Reviewed on: 12th April 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. We'll share your feedback with Joanne. Response date: 13th May 2025

In branch service review

Local branch on the high street in my area Risca. Reviewed on: 12th April 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

Professional staff and clear communication with Cath. Reviewed on: 12th April 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

I need to move my ISA funds to a different bank as the interest rate is higher. The staff are always helpful here. Reviewed on: 12th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society Response date: 13th May 2025

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Monmouthshire Building Society: Savings reviews

81% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2931)

In branch service review

In branch service review

Very helpful friendly staff .

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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