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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

32% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2973)

Opened a new Easy access ISA

Opened a new account . Staff were very helpful Reviewed on: 17th April 2025

Reply from Monmouthshire Building Society Thank you for leaving a review following opening a new ISA account. Your comments will be shared with the team. Response date: 22nd April 2025

In branch service review

You are local / perhaps bank status might be easier to deposit money but I understand that the mutual status would be lost then. Reviewed on: 17th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

I felt nervous about coming in today but Oliver and Jackie made me feel very relaxed and welcome, they explained everything and made it all very easy to understand. Thanks. Reviewed on: 17th April 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Oliver and Jackie. Response date: 13th May 2025

In branch service review

Being able to come into branch and talk through options and set up accounts in person. Reviewed on: 17th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

First rate quality in face to face service saving rates could be more competitive. Reviewed on: 17th April 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

Easy Access, pleasant and helpful staff. Reviewed on: 17th April 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

Always mate to feel welcome and very friendly and helpful staff. Thank you to Sarah. Who was brilliant. Reviewed on: 17th April 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society .We'll share your feedback with Sarah. Response date: 13th May 2025

In branch service review

Oliver and Elesi, very helpful, informative and explained my questions. Very happy with appointment. Reviewed on: 17th April 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. We'll share your feedback with the team. Response date: 13th May 2025

In branch service review

Staff are very polite and helpful. Reviewed on: 17th April 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

Local branch and friendly staff. Reviewed on: 17th April 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

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Monmouthshire Building Society: Savings reviews

32% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

Opened a new Easy access ISA

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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