Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
32% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Friendly service and staff are always up to date on the products available. Beth served us today. Reviewed on: 11th April 2025
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Carey was very helpful, knowledgeable, polite. Explained everything clearly. Very pleased that pass book still issued. Cathy provided experience. Reviewed on: 10th April 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Carey. Response date: 13th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Helpful staff (Karen) easy to navigate to get what I want unlike other building society's I have experienced. Reviewed on: 10th April 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Karen. Response date: 13th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
We come to the agency because of Sarah. She is polite, professional, friendly and always welcoming. Reviewed on: 10th April 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Sarah. Response date: 13th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

Had to visit Cardiff City Centre Branch on Friday 4t...

5
Had to visit Cardiff City Centre Branch on Friday 4th April The person who dealt woyh my account was Vicky, who was very professional, polite and very knowledgeable about the account I have and also explained in easy terms about ISAs which was very helpful Vicky is a credit to the Monmouthshire Building Society first class Reviewed on: 9th April 2025
James H's avatar
James H
Reply from Monmouthshire Building Society Thank you for leaving a review following your visit to our Cardiff branch. Your feedback will be shared with Vicky. Response date: 10th April 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Karen was very helpful and pleasant and helped us choose an account with more favourable rate i.e. 1 yr Fixed rate. Reviewed on: 9th April 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Local, Slightly higher interest rate on the 2 year Fixed Rate ISA. Reviewed on: 9th April 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
I live in Risca and the branch is local, so ideal. Staff always helpful , including; Louise, Joanne, Natasha and Morgan. Reviewed on: 9th April 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Office in rascal very convenient, staff helpful especially Joanne and Louise. Reviewed on: 9th April 2025
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Joanne. I love how Joanne explained details to me thoroughly. As I am just a youngster just getting started. Amazing (10/10). Reviewed on: 9th April 2025
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monmouthshire Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill