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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,259 reviews, last reviewed 31st Dec 2024
29% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
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0%
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Latest highest rating:

5

In branch service review Mandy at the Monmouth branch has given me the best help and friendly, happy atmosphere, the place is happy and attentive. Reviewed on: 31st December 2024
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Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (1259)

Friendly Local Service with Competitive Rates

5
Opened a new ISA with Monmouthshire and found the service first class. It was so nice having a local branch where you could speak to a human being. We have no banks in our town so it was refreshing to be able to pop into branch for advice and support. Interest rates were very competitive and I felt I had a very positive experience dealing with Monmouthshire Building Society Reviewed on: 12th November 2019

friendly and approachable staff

5
the staff are always friendly and helpful They always greet you with a smile and ask about my day especially Pam in the Risca branch Reviewed on: 12th November 2019

Mrs Carol Gunter

5
The Society is solid and trustworthy. Over the years they have looked after the money I have managed to save. They are like a rock in changing seas. My husband and son also save with you. Don't go anywhere MBS. We need you. Reviewed on: 12th November 2019

Simple quick and easy

5
So easy to save or withdrawl.staff remember your name and always greet you Reviewed on: 12th November 2019

Clear, friendly advice, a Building Society that feels part of the community..

5
I opened an account with the society on recommendation of my 92 year old father. After the death of my mother he had several frustrating experiences with banks and building societies with whom he who has had personal and business accounts for over sixty years, were very unhelpful in helping process my mother's estate. The staff at the Monmouthshire were not only very helpful, but, he said, considerate and sensitive. He even goes in there for a chat when he is feeling lonely. So I followed his recommendation and opened an account. And he was right, lovely staff offering clear and professional advice. Reviewed on: 12th November 2019

Welsh Society That Looks After Your Money

4
Very pleased with the interest rate I am receiving on my 3 year bond. I would like to see the society open a branch office in Cardiff somewhere in the city centre but not in the expensive St Davids Centre. Keep up the good work M.B.S. Reviewed on: 12th November 2019

Staff

4
Staff are always friendly and helpful especially when I bought an ICA. Reviewed on: 12th November 2019

All Staff over the years I have been in the Monmouthshire Building Society have been very attentive and helpful when I have visited.

5
All the Staff in the Monmouth Branch have provided me with good financial advice. Reviewed on: 12th November 2019

Excellent service and friendly staff.

5
We took out a mortgage with Monmouthshire and had great advice and help throughout the process. Reviewed on: 12th November 2019

Helpful, experienced and friendly advice in store when deciding on savings plan.

5
Wanted to start savings plan for grandchildren. Explained options and benefits of different plans available to help me make an informed decision. Reviewed on: 12th November 2019

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