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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

I found them to be most helpful and knowledgeable and they all have a pleasant service style. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

Daniel was very professional and friendly and explained everything clearly. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Daniel. Response date: 9th May 2025

In branch service review

Friendly, efficient service provided by Dan and Ollie in Cwmbran. Good range of products. Always put dates on letters. Could allow more services to be conducted locally to reduce repeat visits. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. We'll share your feedback with Dan and Ollie at our Cwmbran Branch. Response date: 13th May 2025

In branch service review

The personal approach/time to talk/friendly/thorough/professional. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

Nothing comes to mind that needs improving here - great service. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

Friendly staff, enjoy the face-to-face service. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

Friendly and relaxed approach. Very knowledgeable about products on offer. They listened to what I wanted. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th May 2025

Impressive

Zoe Mathias is a warm ,knowledgeable person who I am happy to deal with. Reviewed on: 22nd March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your feedback will be shared with Zoe. Response date: 24th March 2025

In branch service review

Very good service by staff. Excellent people to deal with. Reviewed on: 22nd March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 9th May 2025

In branch service review

Good service, also the use of books. Reviewed on: 22nd March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 9th May 2025

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Impressive

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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