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Monmouthshire Building Society: Savings reviews

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

8%

0%

0%

1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Monmouthshire Building Society Savings reviews (3007)

In branch service review

5

Excellent customer service. Dealt with my request immediately. Reviewed on: 8th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 9th May 2025

In branch service review

5

No improvement needed. Convenient and always polite. Reviewed on: 8th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 9th May 2025

In branch service review

5

Like the friendly service. Nice and local. All else satisfactory. Reviewed on: 8th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 9th May 2025

In branch service review

5

Polite and well-mannered staff, nothing is too much trouble. Reviewed on: 7th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 9th May 2025

In branch service review

5

Nothing to improve. First class in everything, staff are brilliant and polite, nothing is too much trouble. Reviewed on: 7th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 9th May 2025

In branch service review

5

Friendly efficient staff and a location near to home. Reviewed on: 7th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 9th May 2025

In branch service review

5

Nothing is too much trouble - explain things clearly. Reviewed on: 7th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 9th May 2025

In branch service review

5

Friendly personal service and convenient branch in Cwmbran. Reviewed on: 7th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to the Brecon branch. Response date: 30th April 2025

In branch service review

4

Nothing to improve. Welcomed the face-to-face interview rather than doing things digitally. Reviewed on: 7th March 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 30th April 2025

In branch service review

5

Sarah explained everything in detail to get me the right product for my needs. Reviewed on: 7th March 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Sarah. Response date: 30th April 2025

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