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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,520 reviews, last reviewed 3rd Mar 2025
5% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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0%
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0%

Latest highest rating:

5

Visiting you branch on 1/3/25 I met with Sally the b... Visiting you branch on 1/3/25 I met with Sally the branch manager . Sally was very professional and had made an effort to dress for St David’s day . I... Read more Reviewed on: 3rd March 2025
Theresa M's avatar
Theresa M

Latest lowest rating:

1

In branch service review Came into the Cardiff branch and lovely Vicky was very helpful. I was very happy with the service. Reviewed on: 28th February 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (1520)

saving searcher

5
Found via internet and attracted to the good interest rates offered in a very tight market plus I like to support local businesses as far as possible (I visit Clevedon frequently). The ease and efficiency with my application for a product was excellent and the letters nicely worded so that I felt I was dealing with a real person who wanted to ensure that I was valued as a member and not just another anonymous account number. Reviewed on: 12th November 2019

Simply excellent

5
Friendly caring staff very informative and helpful. Would highly recommend simply excellent. Reviewed on: 12th November 2019

Great staff all round

5
I have banked with Monmouthshire for years now and have always received 100% service, always with a smile, and always gone above and beyond in some cases to help me, brilliant bank with billiant staff, especially Caerleon Road, Newport. Reviewed on: 12th November 2019

local, efficient

5
Lower carbon footprint to visit the branch. Helpful friendly service. Reviewed on: 12th November 2019

Consistent Interest and services.

5
I have saved with the Moinmouthshire since 1977 and since then, I have always found their product ranges, interest rates and services competitive, with regular market updates. Reviewed on: 12th November 2019

Supporting the community

4
In a town where all the banks have gone mbs continues to provide excellent customer service and advice together with above average interest rates. Reviewed on: 12th November 2019

Great Building Society

5
The Monmouthshire are a great building society. The staff are all very helpful and friendly. Also their accounts offer some of the best interest rates on the market at the moment! If you ever have any queries about your accounts or moving money to different accounts, the staff are always happy to give you impartial advice - just give you the facts about each product so you can make an informed decision. Reviewed on: 12th November 2019

Monmouthshire Building Society: Second To None & Where Customers Always Come First.

5
I opened the Celebration Savings Account, with our local Monmouthshire Building Society, via phone & post which was made possible and easy by Neil, The Branch Manager. Neil is always very helpful, friendly and rings back when he says he will with any information and follows up with written confirmation, by post. I've been very impressed with Monmouthshire Building Society and will always look here first, should I need any of their services, in the future. Reviewed on: 12th November 2019

Amazing

5
Everytime I've gone into the bank with any issues I've had them delt with the same day. Even when I've had both kids with me, the staff have made sure the kids were occupied with things to do whilst they sorted out the issues. Reviewed on: 12th November 2019

Efficient professional friendly service

5
Staff are welcoming and efficient with dealing with enquiries. Nothing is too much trouble. Atmosphere in branch is friendly and professional. Reviewed on: 12th November 2019

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