Write a review

Newsletter

Go to business site

Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

View other Monmouthshire Building Society products

4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Monmouthshire Building Society Savings reviews (3007)

In branch service review

Very friendly and helpful staff. Nothing is too much trouble for them in Risca. Reviewed on: 8th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Immediate service from Adele which was much appreciated. Reviewed on: 8th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Friendly staff, lots of patience from Adele in Swansea. Reviewed on: 8th February 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025

In branch service review

Very happy with service overall. Extremely helpful staff with a wide knowledge of products. Reviewed on: 8th February 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025

In branch service review

We love that we have a local branch at Caerleon Road. All staff are knowledgeable and friendly and it's always a pleasure to call in. Reviewed on: 7th February 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Caerleon Road branch. Response date: 28th March 2025

In branch service review

Local branch Caerleon Road is very handy. Great staff. Reviewed on: 7th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Very helpful, very kind, very patient. Could not recommend more. Reviewed on: 7th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

When I joined MBS it was in Maindel I have always been happy with service provided, the staff have always been amazing, the premises are clean, warm and very friendly. Keep up the good work. Reviewed on: 7th February 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025

Wonderful service in Kenfig hill branch.

Wonderful service in Kenfig hill branch. Served by Courtney Very polite and friendly Reviewed on: 6th February 2025

New customer experience- Cardiff Branch

I visited the Cardiff Branch on Queen Street and they arranged an appointment for me with Annie to open an instant saver account. As a new customer to Monmouthshire Building Society, I was extremely impressed by the level of customer service I received. All staff were professional and very knowledgeable and the process from start to end was seamless. Special mention must go to Annie and Cathy. Reviewed on: 6th February 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Annie, Cathy and the Cardiff branch. Response date: 6th February 2025

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings and investments platform
from Meteor 0.00 from 0 reviews
Savings (discontinued)
from National Fire Savers Credit Union (inactive company) 3.89 from 1 reviews
Instant access savings
from Metro Bank 4.82 from 484 reviews

Want to see more from Monmouthshire Building Society?

Mortgages
from Monmouthshire Building Society 4.84 from 319 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Wonderful service in Kenfig hill branch.

New customer experience- Cardiff Branch

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024