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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
81% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2933)

In branch service review

5
Easy access to branches. Pleasant and helpful staff. Reviewed on: 17th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

4
I like the building society's patience dealing with customers. Having a VISA card might help some people more promptly. Reviewed on: 17th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
I am satisfied with the service as it is (although a desk would be good). Reviewed on: 17th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Banking in-person - I am in the process of moving my savings from other banks who are closing branches. Reviewed on: 14th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Excellent, professional member of staff. High street location!. Reviewed on: 14th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

4
The staff at Caldicot branch are very helpful and friendly. Reviewed on: 13th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Caldicot branch. Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

5
Karen was very informative and assisted me with my investment. The other MBS staff were superb!. Reviewed on: 13th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Karen. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, flexible, conveniently placed. Good rates. Reviewed on: 13th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Friendly staff, willing to help and very knowledgeable. Reviewed on: 13th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 20th March 2025
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Monmouthshire Building Society

In branch service review

5
I was at the Monmouthshire BS today and needed support in the Caldicot branch. Audrea explained everything to me so I could make informed choices. Reviewed on: 13th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Caldicot branch. Response date: 20th March 2025
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Monmouthshire Building Society

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