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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

14% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

Good locations. Friendly service from Karen and Carey. Reviewed on: 11th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 20th March 2025

In branch service review

Newport - Caerleon Road branch - very personalised treatment/advise. Very friendly, approachable and professional staff. Reviewed on: 11th January 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Caerleon Road branch. Response date: 20th March 2025

In branch service review

The staff are amazing, nothing is too much trouble for them. Reviewed on: 10th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 20th March 2025

In branch service review

Service with kindness and a smile. Reviewed on: 10th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your Response date: 20th March 2025

In branch service review

Very friendly and helpful staff. No Whelsh!. Reviewed on: 10th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th March 2025

In branch service review

Pleasant surroundings, happy and helpful staff, full explanations given on products. Reviewed on: 10th January 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

Friendly, helpful staff. Seen straight away by Kate. Reviewed on: 10th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your Response date: 13th March 2025

In branch service review

Very efficient!! Everything fully explained. Very friendly staff!. Reviewed on: 10th January 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th March 2025

In branch service review

Always friendly service at Chepstow. Saw Jacquie who gave great service, giving me all the information on an account I opened online. Reviewed on: 10th January 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Jacquie. Response date: 13th March 2025

In branch service review

Friendly and efficient service in Chepstow. Need more online presence. Reviewed on: 10th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 13th March 2025

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Monmouthshire Building Society: Savings reviews

14% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Review Monmouthshire Building Society: Savings now

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