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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.76
Based on 2,974 reviews, last reviewed 26th Jun 2026
26% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

No great points to make As a saver i find the interest rates paid are lower than average. Also things like annual interest for tax purposes being provided by letters which th... Read more Reviewed on: 26th June 2026
Trev's avatar
Trev
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2974)

In branch service review

5
Convenient, good products, knowledgeable staff, Sarah is always friendly and polite. Would appreciate is internet login was simplified, it's very frustrating. Reviewed on: 9th December 2024
Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Joanne. Your valuable feedback will be used to help improve our services and member experience. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Staff efficiency. Always friendly. Community based ethos. Gives peace of mind when carrying out financial business. Reviewed on: 7th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Always a professional, friendly and efficient service. Reviewed on: 7th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Excellent customer service from real humans! Local office for in-person contact. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
The service was excellent, hosted by Vicky in Cwmbran. I prefer the passbook to a transaction card. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Vicky. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

4
Very friendly staff. Very helpful. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
It cannot be improved - it's excellent. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Efficient, easy to get an appointment, on time, friendly and helpful. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Bricks and morter. Booklets. Vicky in Cwmbran was very helpful, friendly and knowledgeable. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Vicky. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Jackie was extremely helpful and knowledgeable today. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Jackie. Response date: 16th January 2025
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Monmouthshire Building Society

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