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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.76
Based on 2,974 reviews, last reviewed 26th Jun 2026
26% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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0%
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0%
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1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

No great points to make As a saver i find the interest rates paid are lower than average. Also things like annual interest for tax purposes being provided by letters which th... Read more Reviewed on: 26th June 2026
Trev's avatar
Trev
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2974)

In branch service review

5
Very friendly and helpful staff. Reviewed on: 30th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
Adele was very helpful and friendly, as are all the staff. Reviewed on: 30th November 2024
Reply from Monmouthshire Building Society Thank you for leaving feedback for Adele, we will pass on your comments. Response date: 17th December 2024
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Monmouthshire Building Society

In branch service review

5
Friendly face and staff explained everything very well. Reviewed on: 30th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
The Risca branch is important to the local people, it is popular and the staff are helpful and personable. I was served very efficiently by Joanne when opening a bond. Reviewed on: 30th November 2024
Reply from Monmouthshire Building Society Thank you for leaving feedback for the Risca branch, your comments will be shared with Joanne. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
Very efficient, friendly staff. Served by Morgan at the cashier desk in Risca and had an appointment with Joanne. Excellent service from both. Reviewed on: 30th November 2024
Reply from Monmouthshire Building Society We are so pleased that you had a good experience in the Risca branch. Your feedback will be shared with the team. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
Very helpful, professional staff. Reviewed on: 29th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 17th December 2024
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Monmouthshire Building Society

In branch service review

5
Personal service in a branch - Vicky and the team were excellent. Please get the app up an running so I can manage and check accounts. Reviewed on: 29th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, your comments will be shared with Vicky. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Lots of knowledge, friendly service. Helped me a great deal. Reviewed on: 29th November 2024
Reply from Monmouthshire Building Society Thank you for your review, we are so pleased that we were able to help you. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
It is great to be able to talk to a person who understands and is very helpful. Reviewed on: 29th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, we are pleased that you had a good experience. Response date: 17th December 2024
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Monmouthshire Building Society

The lady who dealt with us today was excellent

5
The lady who dealt with us today was excellent Reviewed on: 26th November 2024
G's avatar
G
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Your feedback will be shared with the agency that you visited. Response date: 27th November 2024
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Monmouthshire Building Society

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