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Monmouthshire Building Society: Savings reviews

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4.88
Based on 2,858 reviews, last reviewed 17th Dec 2025
64% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

Junior Isa in the Queen Street branch I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits ... Read more Reviewed on: 5th December 2025
Colin S's avatar
Colin S

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2858)

In branch service review

5
I like the personal service that I receive in every aspect of my transactions with the Society. I appreciate being able to deal with someone face-to-face. Jackie was superb. Reviewed on: 30th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Jacquie. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Local and provides personal help. Reviewed on: 28th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Local and still open on the high street. Reviewed on: 28th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Staff could not be bettered. Very little needs to be improved. Reviewed on: 28th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

Savings account

5
Karen McDermott helped look at my accounts and find a new better account to open with needs that suit mine Reviewed on: 26th October 2024
Lauren L's avatar
Lauren L
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th October 2024
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Monmouthshire Building Society

In branch service review

5
Very efficient and clear explanation of the process. Reviewed on: 26th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
So kind and helpful. Take the time to explain everything clearly. Mandi has helped me through a difficult time after a bereavement and gave excellent service. Reviewed on: 26th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Mandy. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Friendly and helpful service from Lesley. Reviewed on: 26th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

4
Helpful face-to-face service at the Caldicot branch. Reviewed on: 26th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Easy to save. Online is difficult to use. Reviewed on: 26th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 28th November 2024
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Monmouthshire Building Society

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