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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.76
Based on 2,974 reviews, last reviewed 26th Jun 2026
26% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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0%
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0%
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1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

No great points to make As a saver i find the interest rates paid are lower than average. Also things like annual interest for tax purposes being provided by letters which th... Read more Reviewed on: 26th June 2026
Trev's avatar
Trev
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2974)

In branch service review

5
An informative and friendly service. Convenient to be able to speak to an actual person to ask questions and clarify my understanding. Reviewed on: 4th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 6th January 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, professional, convenient, and Sarah is always a pleasure to deal with. Reviewed on: 3rd December 2024
Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Sarah. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, efficient and helpful staff. Reviewed on: 3rd December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Local offices and pleasant staff who are very helpful. Reviewed on: 3rd December 2024
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Great being local, it helps save the environment, not like all the banks etc. closing. Reviewed on: 3rd December 2024
Reply from Monmouthshire Building Society We are pleased that you had a positive experience with the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Very helpful at Caldicot branch. Reviewed on: 3rd December 2024
Reply from Monmouthshire Building Society We are so pleased that you had a good experience at the Caldicot branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
I like to support local business and have been with Chepstow branch a long time. Accounts with monthly interest would be good. Reviewed on: 2nd December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 9th January 2025
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Monmouthshire Building Society

In branch service review

5
Came into Cardiff and saw Cath and Vicky, they were so helpful. Reviewed on: 2nd December 2024
Reply from Monmouthshire Building Society We are so pleased that you had a good experience in the Cardiff branch. Your feedback will be shared with the team. Response date: 9th January 2025
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Monmouthshire Building Society

In branch service review

5
Visited Cardiff branch today and as usual the service was outstanding. Fantastic staff and Vickey was so helpful, knowledge, possessing exceptional skills. Very well done!. Reviewed on: 2nd December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Cardiff branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
The interest is the best I found. I support Welsh businesses. Reviewed on: 2nd December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

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