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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
Visited Cardiff, met with Vicky. Very kind and knowledgeable service. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Vicky. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
I love that they still issue passbooks. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
I spoke to Vicky today. She was amazing with the time and help she gave me. Truly a credit to Monmouthshire Building Society, she went above and beyond. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Vicky. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Good customer service, always available to speak on the phone. Met with Jo today and had good advice and service. Reviewed on: 11th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, your feedback will be shared with Jo. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
I have always felt that Monmouthshire Building Society has been an excellent place to deposit (look after) my interests. Reviewed on: 10th December 2024
Reply from Monmouthshire Building Society Thank you for your review, it is great to hear your positive feedback. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Caldicot branch staff are friendly and helpful. Reviewed on: 10th December 2024
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Very helpful. Lesley gave me all the information required. Excellent service in the Caldicot branch. Reviewed on: 10th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, your feedback will be shared with Lesley and the Caldicot branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

4
Helpful staff and it is convenient as it is in the village. Reviewed on: 10th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Always very friendly and helpful. Reviewed on: 9th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
All the staff are very pleasant. Reviewed on: 9th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025
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Monmouthshire Building Society

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