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Monmouthshire Building Society: Savings reviews

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4.88
Based on 2,858 reviews, last reviewed 17th Dec 2025
66% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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Latest highest rating:

5

Junior Isa in the Queen Street branch I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits ... Read more Reviewed on: 5th December 2025
Colin S's avatar
Colin S

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2858)

In branch service review

5
Always good, competitive rates compared to the banks. Could improve the online banking system though. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

5
I like that the Monmouthshire is nearby and the staff are friendly and helpful. The rates are higher at maturity too which is nice. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

5
Local and convenient with friendly staff. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

5
Good rates. Helpful agency and good variety. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

5
The Chepstow branch is incredibly helpful and very friendly. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

5
I thought the staff were very helpful and explained the product well, and their interest rates were very competitive. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

5
I like the ability to come into the branch and speak to real people who can help me manage my accounts. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

4
Great high street accessibility, friendly and helpful staff, and good interest rates. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

5
Nothing to improve, the lady was very helpful. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society

I was in Brecon branch and was helped by Cathy.

5
I was in Brecon branch and was helped by Cathy. The branch is a clean calming environment. I was offered a drink and as I had a walking stick, was asked if I needed any further help to assist. Cathy was polite, professional and knowledgeable. She provided answers to my questions and relevant information leaflets / sheets.i did not feel at all uncomfortable or pressurised. Reviewed on: 31st October 2024
Julie l's avatar
Julie l
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Cathy. Response date: 1st November 2024
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Monmouthshire Building Society

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