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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.76 (2974 reviews)

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4.76

Based on 2,974 reviews, last reviewed 26th Jun 2026

26% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

No great points to make As a saver i find the interest rates paid are lower than average. Also things like annual interest for tax purposes being provided by letters which th... Read more Reviewed on: 26th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2974)

In branch service review

Friendly staff. Very quick to make an appointment. Joanne explained the product clearly. Reviewed on: 25th November 2024

Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Joanne. Response date: 18th December 2024

In branch service review

People to talk to on the high street who can explain products to me and follow-up issues when they say they will. Reviewed on: 25th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. Response date: 18th December 2024

In branch service review

Staff are very helpful with brilliant customer service. Reviewed on: 23rd November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 18th December 2024

In branch service review

I like the Swansea branch - nice staff. Reviewed on: 23rd November 2024

Reply from Monmouthshire Building Society Thank you for providing feedback for the Swansea branch. Response date: 18th December 2024

In branch service review

Love the accessibility of paying in money. I usually pay by bank transfer. Reviewed on: 22nd November 2024

Reply from Monmouthshire Building Society Thank you for leaving feedback for the Society. Response date: 20th December 2024

In branch service review

Convenient, friendly staff and good rates. Reviewed on: 22nd November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th December 2024

In branch service review

Personal service and clear understanding of accounts on offer. Reviewed on: 22nd November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 19th December 2024

In branch service review

The staff are very helpful, especially Matthew, Kate, Jo and the rest of them also very good in what jobs they do and always there to help customers. Reviewed on: 22nd November 2024

Reply from Monmouthshire Building Society We are so pleased that you had a good experience with the Society, your comments will be passed on to the branch. Response date: 19th December 2024

In branch service review

Friendly, approachable staff, always helpful and knowledgeable. Reviewed on: 22nd November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 18th December 2024

In branch service review

Nothing to improve on - Vicki explained everything in Layman's terms for us. Reviewed on: 22nd November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, your feedback will be shared with Vicki. Response date: 19th December 2024

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Monmouthshire Building Society: Savings reviews

26% decrease in 5 star reviews

33% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2974)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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