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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
82% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2933)

In branch service review

5
The staff are always friendly and helpful. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Very friendly, efficient and supportive. All of the team at Caldicot branch are exceptional. Great team. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for your review, we are so pleased to hear your positive feedback for Caldicot branch. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Great that I could be seen without an appointment. Friendly staff always. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for your review, we are so pleased that you had a good experience with the Society. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Caldicot branch is convenient to use. The staff are very friendly and helpful. I always get a smile and welcome on arrival. No problem is too big or small. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Caldicot branch. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Very friendly staff, easy location offering a great service to the town. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
The face-to-face consultation is invaluable and personal contact should be treasured. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for leaving feedback for the Society. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Access to funds made easy, the right products and fantastic customer service from all staff. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for your review, we are so pleased that you have received fantastic customer service. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

4
Could do with a self-service point, so you don't need to speak/queue when the branch is busy. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we really appreciate your feedback around self-servicing. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
I like the convenience of the Caldicot branch, keep the face-to-face service. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Caldicot branch. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
I use them because Caldicot is lcoal. Face-to-face service is important. Stay on our high streets. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave your feedback. Response date: 20th December 2024
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Monmouthshire Building Society

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