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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
Came into Cardiff and saw Cath and Vicky, they were so helpful. Reviewed on: 2nd December 2024
Reply from Monmouthshire Building Society We are so pleased that you had a good experience in the Cardiff branch. Your feedback will be shared with the team. Response date: 9th January 2025
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Monmouthshire Building Society

In branch service review

5
Visited Cardiff branch today and as usual the service was outstanding. Fantastic staff and Vickey was so helpful, knowledge, possessing exceptional skills. Very well done!. Reviewed on: 2nd December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Cardiff branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
The interest is the best I found. I support Welsh businesses. Reviewed on: 2nd December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly and helpful staff. Reviewed on: 30th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
Adele was very helpful and friendly, as are all the staff. Reviewed on: 30th November 2024
Reply from Monmouthshire Building Society Thank you for leaving feedback for Adele, we will pass on your comments. Response date: 17th December 2024
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Monmouthshire Building Society

In branch service review

5
Friendly face and staff explained everything very well. Reviewed on: 30th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
The Risca branch is important to the local people, it is popular and the staff are helpful and personable. I was served very efficiently by Joanne when opening a bond. Reviewed on: 30th November 2024
Reply from Monmouthshire Building Society Thank you for leaving feedback for the Risca branch, your comments will be shared with Joanne. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
Very efficient, friendly staff. Served by Morgan at the cashier desk in Risca and had an appointment with Joanne. Excellent service from both. Reviewed on: 30th November 2024
Reply from Monmouthshire Building Society We are so pleased that you had a good experience in the Risca branch. Your feedback will be shared with the team. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
Very helpful, professional staff. Reviewed on: 29th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 17th December 2024
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Monmouthshire Building Society

In branch service review

5
Personal service in a branch - Vicky and the team were excellent. Please get the app up an running so I can manage and check accounts. Reviewed on: 29th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, your comments will be shared with Vicky. Response date: 20th December 2024
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Monmouthshire Building Society

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