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Monmouthshire Building Society: Savings reviews

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4.88
Based on 2,858 reviews, last reviewed 17th Dec 2025
64% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

Junior Isa in the Queen Street branch I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits ... Read more Reviewed on: 5th December 2025
Colin S's avatar
Colin S

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2858)

In branch service review

5
Local, and staff very helpful and friendly. Reviewed on: 24th October 2024
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Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Lovely that Caldicot offered me a review on my savings and I'm getting more interest and opened another account. Face-to-face service is best. Reviewed on: 24th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, personal service and lovely staff. Reviewed on: 21st October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Excellent service and staff really helpful. Reviewed on: 21st October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, local and book based accounts. Reviewed on: 21st October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
It's very local and the staff are very knowledgeable with the products on offer. Reviewed on: 19th October 2024
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Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Friendly service, helpful branch staff in Caerleon Road. Reviewed on: 19th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

4
Local branch - I personally like dealing face-to-face, not computers. The branch staff have always been very helpful and I have benefitted from the help when making my investments. Reviewed on: 19th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Customer service is very good and very helpful. Reviewed on: 19th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
They are very helpful, explain thoroughly and are very kind. Reviewed on: 19th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

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