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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.76
Based on 2,973 reviews, last reviewed 15th Jun 2026
14% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2974)

In branch service review

5
Smart new building and friendly staff. Reviewed on: 18th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. Response date: 19th December 2024
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Monmouthshire Building Society

In branch service review

5
Very nice, fresh, office space. Very friendly staff. Reviewed on: 18th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th December 2024
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Monmouthshire Building Society

In branch service review

5
Very friendly staff in my local branch - please just stay on the high street and don't close. Reviewed on: 18th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Excellent service from lovely staff. Reviewed on: 18th November 2024
Reply from Monmouthshire Building Society Thank you for your review, we are so pleased that you received excellent service. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

4
I like that it is conveniently located. Reviewed on: 18th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

4
The convenience of it being on the doorstep is fantastic; friendly staff. Reviewed on: 18th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
It would be great if you had the facility for current accounts. Reviewed on: 18th November 2024
Reply from Monmouthshire Building Society Thank you for your review, we appreciate your feedback around current accounts. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Lesley is very caring and always takes me into a room when I come into branch. Her professionalism and customer service is exemplary. Reviewed on: 18th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review, your comments will be shared with Lesley. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Very friendly and very helpful and knowledgeable. Reviewed on: 16th November 2024
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
I have been with the Monmouthshire in Swansea for years. Great service, served by Jacky everytime who is lovely and warm. Reviewed on: 16th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

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