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Monmouthshire Building Society: Savings reviews

4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
Lots of knowledge, friendly service. Helped me a great deal. Reviewed on: 29th November 2024
Reply from Monmouthshire Building Society Thank you for your review, we are so pleased that we were able to help you. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
It is great to be able to talk to a person who understands and is very helpful. Reviewed on: 29th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, we are pleased that you had a good experience. Response date: 17th December 2024
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Monmouthshire Building Society

The lady who dealt with us today was excellent

5
The lady who dealt with us today was excellent Reviewed on: 26th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Your feedback will be shared with the agency that you visited. Response date: 27th November 2024
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Monmouthshire Building Society

In branch service review

5
The service at the Caldicot branch is very good and it is local to me. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society We are so pleased that you had a good experience at the Caldicot branch. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

4
Local location, friendly staff and good interest rates with savings accounts and range of accounts. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society We are pleased that you had a positive experience with the Society. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
I like the face-to-face contact that's always very good. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave your feedback. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
Caldicot branch are friendly and helpful with a good layout and it's clean and bright. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for our Caldicot branch. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
I love that you can see someone face-to-face and telephone the office of Caldicot directly - very friendly staff. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for your positive feedback. Response date: 9th January 2025
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Monmouthshire Building Society

In branch service review

5
Personal, face-to-face interactions make it easier to open, operate and communicate about accounts. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for your positive feedback. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
Face-to-face and so helpful, can trust them as a Society. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 18th December 2024
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Monmouthshire Building Society

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