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Monmouthshire Building Society: Savings reviews

4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
The people are very friendly and professional. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with feedback. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
The staff at the Portishead branch are professional, deal with clients in a business-like and most polite way. They are a delight and pleasure to visit. Also the staff and the uniforms look pleasing and professional. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society We are so pleased that you have had a good experience in the Portishead branch. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
Local and friendly staff with good knowledge. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
Friendly staff. Very quick to make an appointment. Joanne explained the product clearly. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Joanne. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
People to talk to on the high street who can explain products to me and follow-up issues when they say they will. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
Staff are very helpful with brilliant customer service. Reviewed on: 23rd November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

4
I like the Swansea branch - nice staff. Reviewed on: 23rd November 2024
Reply from Monmouthshire Building Society Thank you for providing feedback for the Swansea branch. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
Love the accessibility of paying in money. I usually pay by bank transfer. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society Thank you for leaving feedback for the Society. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Convenient, friendly staff and good rates. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th December 2024
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Monmouthshire Building Society

In branch service review

5
Personal service and clear understanding of accounts on offer. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 19th December 2024
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Monmouthshire Building Society

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