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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
14% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Always welcoming and friendly and remember you. Very much part of the community. Reviewed on: 16th November 2024
Reply from Monmouthshire Building Society Thank you for your positive feedback. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Very helpful and friendly staff and service. Reviewed on: 16th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave feedback. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Friendly service, informative and clear. No pressure sales and competitive rates. Reviewed on: 16th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Visited Cardiff today and Vicky opened an account for me - she was really helpful and friendly. Excellent service. Reviewed on: 16th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Cardiff branch, your comments will be shared with Vicky. Response date: 20th December 2024
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Monmouthshire Building Society

very good communication staff know their job saving...

5
very good communication staff know their job saving rates very good all easy to set up Reviewed on: 16th November 2024
Andrae W's avatar
Andrae W
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 20th November 2024
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Monmouthshire Building Society

In branch service review

5
Lovely staff and always super helpful. Reviewed on: 15th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Locally based - quick and convenient. Independent. Face-to-face service. Reviewed on: 14th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
It is on my high street and they have very friendly staff. Reviewed on: 13th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave feedback. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Found them very helpful when setting up my account and have offered continually good service. Reviewed on: 11th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
I have been a customer for around 10 years, from the manager down they are always happy and helpful. Interest on savings is better than with my Halifax account. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for your review, we are so pleased that you are still a customer after 10 years. Response date: 20th December 2024
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Monmouthshire Building Society

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