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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
14% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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0%
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0%
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1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
The staff are always friendly and helpful. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Very friendly, efficient and supportive. All of the team at Caldicot branch are exceptional. Great team. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for your review, we are so pleased to hear your positive feedback for Caldicot branch. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Great that I could be seen without an appointment. Friendly staff always. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for your review, we are so pleased that you had a good experience with the Society. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Caldicot branch is convenient to use. The staff are very friendly and helpful. I always get a smile and welcome on arrival. No problem is too big or small. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Caldicot branch. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Very friendly staff, easy location offering a great service to the town. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
The face-to-face consultation is invaluable and personal contact should be treasured. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for leaving feedback for the Society. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Access to funds made easy, the right products and fantastic customer service from all staff. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for your review, we are so pleased that you have received fantastic customer service. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

4
Could do with a self-service point, so you don't need to speak/queue when the branch is busy. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we really appreciate your feedback around self-servicing. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
I like the convenience of the Caldicot branch, keep the face-to-face service. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Caldicot branch. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
I use them because Caldicot is lcoal. Face-to-face service is important. Stay on our high streets. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave your feedback. Response date: 20th December 2024
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Monmouthshire Building Society

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