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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
82% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2933)

In branch service review

5
Passbooks are great as we don't use internet banking. Reviewed on: 18th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Fantastic staff, local and friendly. Reviewed on: 18th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
I like the friendly atmosphere within the branch, Tess was fantastic and doing great with her training. Reviewed on: 18th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Tess. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Very helpful and they are always updating information by post. Reviewed on: 18th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 21st November 2024
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Monmouthshire Building Society

In branch service review

5
The staff are very helpful and considerate and help customers with their queries especially Jo, Kate and the rest of them all. Reviewed on: 18th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 22nd November 2024
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Monmouthshire Building Society

In branch service review

5
The friendly and personable touch of this small branch is so lovely, and with knowledgeable, friendly staff always there to help and chat, so convenient. A joy to visit. Reviewed on: 18th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society.. Response date: 22nd November 2024
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Monmouthshire Building Society

In branch service review

5
Staff are really friendly and helpful. Reviewed on: 18th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 21st November 2024
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Monmouthshire Building Society

Service at Whitchurch .

5
Service at Whitchurch . Cardiff office excellent ! Reviewed on: 17th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. We are so pleased that you had excellent service at Whitchurch. Your comments will be passed on to the team. Response date: 17th October 2024
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Monmouthshire Building Society

Friendly and easy account process

5
Simple appointment to close an older account and move it into a newer savings account. The rep helping me (Mandy Gizzi) was very polite, helpful, and patient so everything went smoothly. Reviewed on: 16th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review following your appointment. We are so pleased to hear your positive feedback. Your comments will be shared with Mandy. Response date: 16th October 2024
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Monmouthshire Building Society

Good savings rates staff are easy to get on with.

5
Good savings rates staff are easy to get on with. Reviewed on: 16th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, we are so pleased that you have had a positive experience. Response date: 16th October 2024
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Monmouthshire Building Society

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